- HEP
- Primary Energy Source
Primary Energy Source
Primary Energy Source | Generators | Electrical | Elora
When rushing waters meet cutting-edge engineering, Elora comes alive with clean, dependable power. At the centre of this flow stand HEP’s industrial-grade generators, converting the Grand River’s momentum into the electricity that lights studios, powers cafés, and keeps heritage façades glowing after sunset. Each turbine spin is a promise: low-carbon energy delivered with the consistency a thriving community demands.
Dive into the details of our generators lineup to see how precision-milled rotors, smart monitoring, and rugged housings work together to squeeze the most watts from every drop of water. From routine maintenance insights to live performance stats, this page gives you a front-row seat to the technology that drives Elora forward—reliably, sustainably, and always in step with the town’s creative pulse.
FAQs
What types of electrical generators do you supply in Elora?
We stock a full range of generators, including portable gasoline units (1–10 kW), standby home generators (8–24 kW), commercial-grade diesel sets (30–750 kW), and industrial natural-gas systems that reach up to 2 MW. All units are CSA-certified for use in Ontario and come with factory warranties and local service support.
How do I determine the right generator size for my home or business?
Begin by listing the appliances, tools, or systems you need to run during an outage, then add their running wattages and starting (surge) wattages. For homes, major loads often include furnaces, sump pumps, fridges, and well pumps. For businesses, consider HVAC, IT servers, and production equipment. Add a 20 % buffer for future expansion and power-factor inefficiencies. If you email us your load list, our Elora technicians will perform a complimentary sizing calculation and recommend the most cost-effective model.
Do you handle delivery, installation, and permits in Elora?
Yes. We provide turnkey service: site inspection, concrete pad or wall bracket preparation, fuel-line routing, electrical interconnection with an automatic transfer switch, ESA (Electrical Safety Authority) permit submission, and final commissioning. Because Elora is within Wellington County, we also coordinate any required municipal approvals and noise-bylaw compliance.
What routine maintenance does a generator require?
For residential and light-commercial units we recommend an annual service visit that includes oil and filter change, spark-plug inspection, battery load test, firmware updates for the controller, and a 20-minute load-bank run. High-usage or critical-power diesel generators should follow a 250-hour service interval and quarterly fuel sampling. We offer maintenance plans that keep records for warranty validation and ESA audits.
Can your generators integrate with solar or battery storage systems?
Absolutely. Most of our standby and commercial models feature two-wire auto-start capability, allowing seamless integration with hybrid inverters such as Sol-Ark, Schneider, and Victron. During sunny periods the solar array and batteries carry the load; when battery SOC drops to a preset threshold, the generator starts automatically, recharges the battery bank, and shuts down once target SOC is reached—maximizing fuel savings and reducing emissions.
What is the typical lead time and warranty coverage?
Portable generators are usually in stock for same-day pickup. Standby residential units ship within 3–5 business days, while custom-built commercial systems average 6–8 weeks, including factory testing. Warranties are 2 years/2,000 hours for portable models, 5 years/2,000 hours for residential standby, and up to 5 years/5,000 hours (or extended 10-year options) for commercial diesel or natural-gas sets. All warranties are serviced locally through our Elora service center.