Cutting-edge Technology
Cutting-edge Technology | Generators | Electrical | Elora
Step into HEP’s Elora showroom and experience the next evolution of power solutions. Our cutting-edge technology delivers whisper-quiet efficiency, instant start-up, and smart monitoring that keeps you informed wherever you are. Whether you’re safeguarding a family home or driving critical industrial operations, our generators harness advanced engineering to provide seamless, surge-free electricity the moment the grid goes down.
Every unit is rigorously tested for Ontario’s toughest climates, backed by local technicians who know Elora inside out. From compact portable models to fully automated whole-property systems, HEP tailors installation, maintenance, and 24/7 support to your unique needs—so you can stay productive, protected, and perfectly powered without skipping a beat.
FAQs
What types of generators do you offer in Elora?
We stock a full range of cutting-edge generators, including portable inverter units (1–7 kW), standby residential systems (7–24 kW), and three-phase commercial/industrial sets up to 500 kW. All models feature high-efficiency brushless alternators, low-emission engines, and advanced digital controllers for seamless integration with smart-home or building-management platforms.
How do I determine the right generator size for my home or business?
Start by listing the essential loads you need to keep running during an outage—HVAC, refrigeration, medical devices, servers, etc.—and note their starting (surge) and running watts. Add the highest surge ratings together, then apply a 20 % safety margin. For residential use, most homes in Elora fall between 9 kW and 14 kW. Businesses with three-phase equipment should schedule a free on-site assessment; our engineers will perform a load study and power-quality analysis to recommend the optimal capacity.
Are your generators equipped with eco-friendly and smart features?
Yes. Our latest models comply with EPA Tier 4 and Environment Canada emissions standards, using electronic fuel-injection and variable-speed technology to cut fuel consumption by up to 25 %. Integrated IoT modules let you monitor fuel levels, maintenance intervals, and real-time load from any smartphone or web dashboard. They also support automated self-testing and remote firmware updates, ensuring peak efficiency and minimal environmental impact.
Do you provide installation and maintenance services in Elora?
Absolutely. We are a factory-authorized dealer and service centre for Elora and Wellington County. Our certified electricians handle everything from site inspection and permitting to concrete pad construction, fuel line routing, and final electrical hookup. After installation, we offer 24/7 emergency call-outs, annual preventive-maintenance plans, and remote diagnostics so you’re never left without support.
How does the warranty and after-sales support work?
All residential standby units include a 5-year parts and labour warranty, while commercial models carry 3 years/3,000 hours coverage (extendable to 10 years). Warranty claims are processed locally—no need to ship units away. Our support team maintains a full inventory of OEM parts in Elora, and most repairs are completed within 24 hours of diagnosis.
What should I do to prepare for a generator installation?
1) Choose a location with adequate ventilation, at least 1 m from combustible surfaces and 1.5 m from windows. 2) Verify that your electrical service panel has enough capacity for an automatic transfer switch. 3) Arrange a stable fuel supply—natural gas line, propane tank, or diesel storage—meeting CSA/TSBC codes. 4) Clear any landscaping or obstacles so our crew can place the unit and run conduits. We’ll provide a detailed checklist during the pre-install site visit.