Factory-certified Roofers
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Factory-certified Roofers | Siding Solutions | Roofing | Elizabethton
When storms and seasons put Elizabethton homes to the test, HEP’s factory-certified roofers bring peace of mind with craftsmanship that’s as solid as the mountains surrounding the city. We install, repair, and replace roofs using materials approved by leading manufacturers, so every shingle comes backed by extended warranties, precise ventilation practices, and an eye for the curb appeal that makes your property stand out on Sycamore Street or along the Watauga River.
Pair that roof with our expert siding solutions and you’ve got a home exterior built to handle Tennessee’s heat, hail, and humidity while looking fresh for years. From color-matched vinyl to insulated fiber-cement panels, our team measures twice, installs once, and cleans up like we were never there—except for the upgraded protection you’ll notice every time you pull into the driveway. Call or click today, and let HEP keep your biggest investment covered from top to bottom.
FAQs
What does it mean that your roofers are “factory-certified,” and why is that important for my Elizabethton home?
Factory-certified roofers have completed rigorous training and ongoing education provided directly by major manufacturers such as GAF, CertainTeed, or Owens Corning. Certification proves we install shingles, underlayments, flashing, and ventilation exactly to the manufacturer’s specifications, which 1) protects your product warranty, 2) ensures code-compliant workmanship for Tennessee and Carter County, and 3) gives you access to extended, non-prorated warranties that non-certified contractors cannot offer.
How long does a typical roof replacement take in Elizabethton?
Most single-family asphalt shingle roofs (2,000–3,000 sq ft) are removed and replaced in one to two days, weather permitting. Metal or specialty roofs may take three to five days. We stage all materials in advance, pull the required Carter County permits, and deploy on-site dump trailers to keep the property clean, so disruption to your daily routine is minimal.
Do you also install siding, and what material options are available?
Yes. Our siding crews install vinyl, insulated vinyl, fiber-cement (James Hardie®), engineered wood, and metal board-and-batten systems. Each option is rated for the temperature swings and humidity of northeast Tennessee. We provide color-match services to blend new siding with existing trim and roofing for cohesive curb appeal.
What kinds of warranties can I expect on roofing and siding projects?
Because we are factory-certified, you can receive manufacturer-backed coverage beyond the standard 25–30 year material warranty. For example, GAF’s Golden Pledge® includes 50 years of non-prorated material protection plus 25 years on workmanship, transferable once. Siding products carry up to 30 years on color fade and a limited lifetime against cracking or warping. We also provide our own 5-year labor guarantee on all craftsmanship.
Can you help with insurance claims after hail or wind damage?
Absolutely. Our Haag-certified inspectors document storm damage with photos, measurement reports, and thermal imaging when needed. We meet with the adjuster on-site, supply a detailed Xactimate® estimate, and review the carrier’s scope to ensure all code-required items—such as ice-and-water shield and ridge ventilation—are included. This streamlines the process and helps you receive a fair settlement quickly.
Do you offer free inspections and estimates, and what is included?
Yes, all roof and siding assessments within a 30-mile radius of Elizabethton are free. Your consultation includes: a 20-point exterior inspection, attic ventilation check, moisture readings, drone imagery of hard-to-see areas, and a written proposal that lists recommended materials, timelines, and financing options. No payment information or commitment is required at the consultation stage.