Experienced Technicians
Experienced Technicians | Water Purification | Plumbing | Dunlap
When your Dunlap home’s tap loses its sparkle, HEP’s experienced technicians bring crystal-clear confidence back to every glass. With decades of plumbing know-how and the latest in water purification science, our team pinpoints contaminants, installs high-efficiency filtration systems, and fine-tunes flow so you enjoy pristine water on demand. From iron stains to chlorine taste, we’ve solved the region’s toughest water woes, and we do it with honest pricing, tidy workmanship, and a smile that says, “all clear.”
HEP is more than a service call; it’s a promise that every shower, sip, and simmer comes from water you can trust. We handle the entire process—testing, equipment selection, and long-term maintenance—so you can focus on what matters most: a healthier home and a happier family. Discover how effortless pure water can be when the hometown pros are on your side.
FAQs
What types of water purification systems do your licensed technicians install in Dunlap?
Our team installs a full range of residential and light-commercial purification solutions, including whole-house carbon filtration, reverse osmosis drinking-water units, water softeners, UV disinfection lamps, and combination systems that tackle multiple contaminants at once. Because we are an independent plumbing contractor, we are not tied to a single manufacturer and can recommend the brand and model that best fits your specific water conditions and budget.
How do I know which water treatment solution is right for my home or business?
Every property’s water chemistry is different, even within Dunlap. We begin with a complimentary on-site consultation that looks at your plumbing layout, water usage patterns, and any existing equipment. After running certified lab tests on your water sample, our technicians explain the results in plain language and present one or more treatment options, highlighting the pros, cons, and long-term operating costs of each. This fact-based approach lets you choose a system that meets both your quality goals and your financial comfort level.
Can you test my water quality before recommending a purification system?
Absolutely. Accurate water analysis is the cornerstone of an effective solution. We collect samples from your kitchen tap and, when relevant, the main water line, then run in-house field tests for hardness, chlorine, iron, pH, and TDS. For more detailed screening—such as for lead, nitrates, or bacterial contamination—we partner with an EPA-certified laboratory. Once the results are in, we provide a written report and walk you through each parameter so you understand exactly what needs to be addressed.
How long does a typical installation take, and will my water be turned off during service?
Most single-stage systems, like a reverse osmosis unit under the sink, are completed in 2–3 hours. Whole-house units that tie into the main line generally take half a day, while more complex multi-tank setups may require a full day. We do shut the water off at the main valve during critical tie-ins, but the interruption is usually less than 30 minutes. We schedule installations at a time that minimizes inconvenience and notify you in advance of any expected downtime.
What maintenance is required after installation, and do you offer service plans?
Maintenance varies by system: carbon filters need cartridge changes every 6–12 months; reverse osmosis membranes last 2–5 years with annual pre-filter changes; water softeners require periodic salt refills and valve inspections; UV lamps must be replaced yearly. To keep things simple, we offer tiered service plans that include automatic filter shipments, annual performance checks, and emergency troubleshooting. Regular maintenance not only preserves water quality but also protects your warranty coverage.
Are your water purification systems backed by warranties, and do you handle warranty repairs?
Yes. Most of the equipment we install carries a manufacturer’s warranty ranging from 1 to 10 years on major components. In addition, our labor is backed by a one-year workmanship guarantee. Should anything go wrong, you contact us first—we coordinate directly with the manufacturer, handle all paperwork, and dispatch a technician to complete the repair or replacement at no extra charge for covered items. This one-call warranty service saves you time and ensures your system stays in peak condition.