Customer Satisfaction

HEPCustomer Satisfaction

Customer Satisfaction | Toilet Upgrades and Replacements | Plumbing | Dunlap

Tired of the constant clogs, phantom flushes, and sky-high water bills? HEP’s Customer Satisfaction Plumbing team in Dunlap specializes in toilet upgrades and replacements, bringing you sleek, water-smart models that flush stronger, run quieter, and elevate the look of your bathroom in a single visit. Our licensed plumbers arrive on time, respect your home, and walk you through every option—from eco-friendly dual-flush units to comfort-height bowls—so you can choose the perfect fit for your style and budget.

With transparent, no-surprise pricing and a satisfaction guarantee that backs every bolt we tighten, you’ll feel confident from the first phone call to the final flush. Schedule today, and discover why your Dunlap neighbors trust HEP to turn plumbing problems into hassle-free, high-performance solutions.

FAQs

What are the most common signs that my Dunlap home needs a toilet replacement instead of a repair?

Persistent clogging, cracks in the porcelain, wobbling at the base, rising water bills from constant running, and outdated low-efficiency models built before 1994 are all indicators that a full replacement will save you money and frustration compared with repeated repairs.

How long does a professional toilet upgrade or replacement typically take?

For standard installations in Dunlap, a licensed plumber can usually remove the old unit and set the new one in 2–3 hours. Complex situations—such as relocating the flange, repairing subfloor damage, or upgrading to a skirted or wall-hung model—may extend the job to half a day.

Will I need a plumbing permit for a toilet replacement in Dunlap, TN?

If you’re simply swapping an old toilet for a new one in the same location, the city of Dunlap does not require a permit. However, moving the drain line, altering the vent stack, or adding electrical for a bidet seat generally requires a plumbing permit and inspection; our technicians handle the paperwork for you.

What water-saving options are available, and can they really lower my utility bills?

High-Efficiency Toilets (HETs) use 1.28 gallons per flush or less—about 20% below the federal standard. Dual-flush models let you choose 0.8 or 1.28 GPF. Switching from a 3.5-gallon older toilet can save a family of four up to 13,000 gallons per year, which translates to noticeable savings on Dunlap municipal water and sewer charges.

How much should I budget for a quality toilet upgrade?

Basic round-front HETs start around $300 installed, while comfort-height elongated models average $450–$650. Premium features—such as bidet seats, touch-free flushing, or integrated night-lights—can bring the total to $1,000–$1,800. We provide upfront, itemized quotes so there are no surprises.

Do you offer warranties and maintenance support after installation?

Yes. All toilet replacements include a 1-year labor warranty from our Dunlap plumbing team, plus the manufacturer’s parts warranty (typically 5–10 years on porcelain, 1–3 years on internal components). We also offer an optional annual maintenance plan that includes flush-valve inspection, leak detection, and a 10% discount on any future plumbing services.

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