- HEP
- Decades Of Experience
Decades Of Experience
Decades Of Experience | Tank Water Heater | Plumbing | Dunlap
For more than three decades, HEP has been the name Dunlap homeowners say with confidence when their showers run cold or their energy bills climb. Our licensed plumbers pair old-fashioned craftsmanship with modern training to diagnose, repair, and replace every make and model of tank water heater, restoring comfort to your home without the guesswork. From tight crawl spaces to busy commercial kitchens, we’ve seen—and solved—it all.
Choosing HEP means transparent pricing, same-day service when possible, and a commitment to stand behind every bolt we tighten. Whether you need a quick flush, an anode-rod swap, or a full-scale upgrade to a high-efficiency unit, our team arrives on time with fully stocked trucks and a neighborly smile. Let us put our decades of experience to work so you can get back to hot showers, clean dishes, and peace of mind.
FAQs
How long can I expect a tank water heater to last in Dunlap’s climate?
With regular maintenance, most quality tank-style water heaters last 8–12 years. Our 30+ years of service in Dunlap show that local water hardness, sediment buildup, and usage patterns are the biggest life-span factors. Annual flushing, anode-rod inspections every 2–3 years, and prompt repairs can often push a unit toward the upper end of that range.
What warning signs tell me my tank water heater needs repair or replacement?
Common red flags include rumbling or popping noises (sediment), rusty-colored or metallic-tasting hot water (corroding tank or pipes), water around the base of the unit, inconsistent hot-water temperature, and energy bills that are steadily climbing. If your heater is 10 years old and shows any of these symptoms, replacement is generally more cost-effective than repair.
Should I choose a gas or electric tank water heater for my home?
Gas models typically recover hot water faster and cost less to operate when natural gas rates are low. Electric units are easier to install, need no venting, and are ideal where gas isn’t available. Our plumbers review your household size, fuel availability, venting options, and energy rates in Dunlap to recommend the model with the lowest lifetime cost.
How often should a tank water heater be serviced or flushed?
We recommend a full flush once a year to remove sediment that insulates the burner or elements and shortens tank life. Homes with very hard water may benefit from twice-yearly mini-flushes. A complete service visit also includes checking the T&P valve, tightening electrical connections or gas fittings, and inspecting the anode rod to prevent internal corrosion.
What is your installation process and how long will my hot water be offline?
A standard replacement takes 3–4 hours. We shut off utilities, drain and remove the old unit, bring the new heater up to code (pan, seismic straps, expansion tank, venting), reconnect water and fuel lines, leak-test, and restore power or gas. You’ll normally be without hot water only during this window; same-day service is available for most Dunlap addresses.
Do you provide emergency service and warranties on new tank water heaters?
Yes. Our team is on call 24/7 for no-hot-water or leaking-tank emergencies. All new installations include the manufacturer’s tank and parts warranty (6–12 years, model dependent) plus our own one-year labor guarantee. Extended labor warranties are available, and we register your unit with the manufacturer so coverage begins immediately.