Advanced Technology
Advanced Technology | Generators | Electrical | Dunlap
When the Cumberland Plateau’s winds howl and the lights flicker, Dunlap homeowners and businesses turn to HEP’s Advanced Technology Electrical team for confidence that never quits. Our licensed electricians pair small-town service with cutting-edge engineering, designing standby power solutions that start instantly, run quietly, and keep every circuit you care about humming. From propane and natural-gas models to eco-smart inverters, we size, install, and program each unit so seamlessly that you may forget you ever lost the grid.
Beyond installation, we stay on call with remote monitoring, preventive maintenance, and warranty repairs that maximize uptime and minimize stress. One tap on your phone or a quick visit to our local shop connects you to the same specialists trusted by Tennessee’s premier hospitals and data centers—now focused on protecting your family, your farm, or your storefront. When reliability matters most, HEP delivers peace of mind through advanced technology electrical generators and service that shines long after the storm clouds pass.
FAQs
What types of advanced generators do you offer in Dunlap?
We supply and install inverter, dual-fuel, and automatic standby generators ranging from 7 kW residential units to 500 kW light-commercial models. All units feature micro-processor-based voltage regulation, smart load-management, and remote monitoring via Wi-Fi or 4G so you can track performance from your phone anywhere in Dunlap.
How does an automatic standby generator detect a power outage?
Every standby model is paired with an ATS (automatic transfer switch) permanently wired to your electrical panel. The ATS constantly senses utility voltage; if it drops for more than a few seconds, the switch signals the generator’s controller to start. Within 10-15 seconds, the ATS shifts your home or business over to generator power. When utility power stabilizes, the ATS reverses the process and cool-down shuts the generator off automatically.
What is the installation process and how long does it take?
1) Site Evaluation: We visit your Dunlap property to size the generator, check clearances, and plan fuel routing. 2) Permitting: Our office handles city/county electrical, gas, and noise permits—typically 3-5 business days. 3) Prep Work: Concrete pad, wiring conduit, and gas line rough-ins (1 day). 4) Delivery & Set: Crane or dolly positions the unit; electricians connect power and control cabling; plumbers tie in natural gas or propane (1-2 days depending on complexity). 5) Startup & Training: We perform factory-authorized commissioning and show you the mobile app and manual controls. Total elapsed time is usually 7-14 days from signed proposal to final inspection.
How energy-efficient and eco-friendly are your generators?
Our inverter and variable-speed models adjust RPM to match load, cutting fuel consumption up to 25 % compared with traditional fixed-speed sets. Low-emission engines meet EPA Tier 3 or CARB standards, and optional propane or bi-fuel configurations reduce carbon output by roughly 15 % versus gasoline-only systems. Sound-attenuated enclosures keep noise below 65 dB(A) at 7 m—quieter than most central air conditioners.
What routine maintenance is required and do you service units you didn’t install?
All engines should have oil, filter, and plug changes every 100-150 run-hours or annually (whichever comes first). Our Dunlap service team offers Bronze (annual), Silver (semi-annual), and Gold (quarterly plus remote diagnostics) plans. We happily provide maintenance and repairs for any major brand, even if another contractor performed the original install.
Are financing, warranties, and emergency support available for Dunlap customers?
Yes. We partner with Synchrony and GreenSky to offer zero-down, 0 % APR for 18 months or fixed-rate plans up to 120 months. Every generator comes with a 5-year limited manufacturer’s warranty, upgradeable to 10-year parts and labor. Our technicians are on 24/7 emergency standby; most calls inside Dunlap receive a two-hour response time, even during widespread outages.