Exceptional Solutions
Exceptional Solutions | Ventilation and Air Quality | Heating and Air Conditioning | Duff
When your Duff home or business needs a breath of fresh air, HEP’s Exceptional Solutions team is ready to deliver. Our certified technicians design, install, and maintain advanced ventilation systems paired with cutting-edge air purification technology, removing pollutants, allergens, and excess humidity before they ever reach your lungs. From energy-recovery ventilators that reclaim conditioned air to smart sensors that track every particle, we engineer silent, seamless solutions that keep comfort high and utility costs low. Most jobs are completed in a single visit, and we back every service with transparent pricing and a 100 % satisfaction guarantee.
Choosing HEP means choosing healthier living. We tailor maintenance plans that prolong equipment life, offer on-call emergency support, and provide free indoor air assessments, so you always know your “AQ” score. Discover why Duff residents trust us for dependable ventilation and air quality improvements—then let us show you how simple breathing better can be.
FAQs
What types of ventilation and indoor air-quality (IAQ) services do you offer in Duff?
We provide a full range of solutions, including whole-home energy-recovery ventilators (ERVs), heat-recovery ventilators (HRVs), balanced fresh-air systems, high-MERV pleated filters, hospital-grade HEPA filtration, UV-C germicidal lamps, and humidity control (both humidifiers and dehumidifiers). Every installation is custom-designed to match your existing HVAC equipment and the size and layout of your Duff home or business.
How do I know if my home in Duff needs a dedicated ventilation system?
Common signs include lingering odors, excessive dust even after cleaning, condensation on windows, visible mold or mildew, and allergy or asthma flare-ups indoors. In newer, tightly sealed homes, fresh-air exchange can be as low as 0.1 air changes per hour—far below the 0.35 ACH recommended by ASHRAE. A ventilation assessment can measure carbon-dioxide levels and relative humidity to confirm whether your home would benefit from mechanical fresh-air solutions.
Will upgraded filtration or UV purification reduce viruses, allergens, and other contaminants?
Yes. High-efficiency filters (MERV 13–16) can capture up to 95 % of particles down to 0.3 microns, including dust, pollen, and many bacteria. Our optional HEPA bypass cabinets remove 99.97 % of particles at 0.3 microns. UV-C lamps installed in the air handler neutralize up to 99 % of airborne pathogens (viruses, mold spores, bacteria) as they pass the bulb, helping create a healthier indoor environment. For maximum protection, we often pair UV treatment with HEPA or high-MERV filtration.
How much does a ventilation or air-quality upgrade typically cost in the Duff area?
Pricing depends on the size of your HVAC system, the age of the ductwork, and the specific technology selected. As a ballpark, a basic ERV or HRV retrofit starts around $2,200, while a premium balanced system with HEPA filtration and UV-C treatment can range from $3,800 to $5,500. We provide free, no-obligation estimates, detailed load calculations, and financing options with low monthly payments to make healthier air affordable.
Will installing an ERV or HRV increase my energy bills?
Properly designed ventilation systems actually help control energy use. ERVs and HRVs transfer 60–80 % of the heat (or cooling) between outgoing stale air and incoming fresh air, minimizing load on your furnace or air conditioner. Many homeowners in Duff see little to no net increase in utility bills—and some experience reductions because the system lowers humidity in summer and prevents excessive dryness in winter, letting you run the thermostat at more comfortable, efficient settings.
How often do IAQ components need maintenance, and do you provide service plans?
Most filtration media need replacement every 3–12 months, depending on the filter type and local air quality. UV-C bulbs should be replaced annually to maintain germicidal strength. ERV/HRV cores require cleaning every 6–12 months. We offer tiered Preventive Maintenance Agreements that include two annual visits, filter changes, UV bulb replacement, airflow testing, and a 15 % discount on any repairs. Enrollment ensures your Duff home’s ventilation and air-quality system runs efficiently year-round.