Bathroom Experience

Bathroom Experience | Toilet Upgrades and Replacements | Plumbing | Duff

Imagine stepping into a bathroom where every flush is whisper-quiet, the water bill stays low, and the sleek silhouette of your new toilet complements the rest of your décor. At HEP in Duff, we blend craftsmanship with the latest plumbing technology to create spaces that feel fresh, efficient, and unmistakably yours. Whether you’re tired of constant clogs, outdated looks, or wasted water, our licensed pros handle the entire process—from selecting the perfect model to spotless installation—so all you have to do is enjoy the upgrade.

The result? A cleaner aesthetic, noticeable savings, and the peace of mind that comes from knowing your fixtures are built to last. Discover how smooth life can be when HEP takes care of your toilet upgrades and replacements, and let us turn your everyday routine into a daily highlight.

FAQs

When should I consider upgrading or replacing my toilet?

You should think about a new toilet if yours is more than 15–20 years old, requires frequent repairs, has visible cracks in the tank or bowl, clogs often, or is using more than 6 litres per flush. Newer models are far more water-efficient and can save up to 70 % on water use compared with older units, an important benefit given Duff’s rising utility rates.

What kinds of toilets are available for homes and businesses in Duff?

The most popular options today are: (1) high-efficiency 4.8 Lpf gravity-flush toilets, (2) dual-flush toilets that offer separate 3 L and 4.8 L buttons, (3) pressure-assisted toilets that use compressed air for powerful flushing in commercial settings, and (4) smart toilets with bidet seats, night lights and automatic flushing. Our technicians can explain the pros, cons and cost of each so you choose the right fixture for your space, water pressure and budget.

How long does a professional toilet replacement take?

For a straightforward swap—removing the old unit, inspecting the flange, installing a new wax or rubber seal and setting the new toilet—most jobs in Duff take 1.5 to 2 hours. If flange repairs, water-supply relocation, or flooring adjustments are needed, the visit may extend to half a day. We’ll give you a time estimate once we’ve inspected the site.

Do I need a permit or inspection for a toilet replacement in Duff?

For residential like-for-like toilet replacements, Duff bylaws do not require a plumbing permit, but the work must comply with the Ontario Building Code’s Section 7 water-efficiency standards. Commercial properties or projects that alter drain lines do require a permit. Our licensed plumbers will advise you up front and, if necessary, file the paperwork and arrange inspections on your behalf.

Can you supply the new toilet or should I buy one myself?

Either approach works. Many clients let us supply the toilet because we receive trade pricing from local suppliers in Duff and can pass on savings. We also verify the fixture’s rough-in size, bowl height and colour match before delivery, reducing the chance of an incorrect unit arriving on installation day. If you prefer to purchase a toilet yourself, just provide the model number and we’ll confirm compatibility.

What warranties and post-installation support do you offer?

All installations come with (1) a 2-year labour warranty covering leaks, loose fittings and seat issues, and (2) the manufacturer’s parts warranty—typically 5 years on mechanical parts and lifetime on china. In addition, we offer a free 12-month courtesy visit for a quick flush-performance check and to make any needed adjustments. Emergency support is available 24/7 for Duff residents and businesses.