Water Purification Services
Water Purification Services | Water Purification | Plumbing | Ducktown
Pure, great-tasting water is more than a luxury in Ducktown—it’s peace of mind. HEP’s licensed plumbers specialize in water purification, tailoring state-of-the-art filtration and softening systems to the unique mineral profile of our mountain water supply. From first inspection to flawless installation, we handle every detail so you can fill your glass with total confidence.
Whether you’re battling hard water scale, unpleasant odors, or suspicious contaminants, our team brings decades of expertise and a fleet of fully stocked vans right to your door. We fine-tune reverse-osmosis units, whole-home carbon filters, and UV sterilizers, then back them with reliable maintenance plans and 24/7 support. Ready to taste the difference? Call HEP today and let pristine water start flowing through every tap in your home.
FAQs
Why should I consider a whole-home water purification system in Ducktown?
Although Ducktown’s municipal supply meets federal safety standards, many homeowners notice hard-water scale, chlorine taste, or trace metals that slip through basic treatment. A dedicated purification system delivers cleaner, better-tasting water from every tap, protects plumbing and appliances from mineral buildup, and eliminates the need for single-point filters or bottled water—saving money and reducing plastic waste.
What types of contaminants can your systems remove?
Our customizable solutions target the issues commonly found in Ducktown: sediment, rust, chlorine, chloramines, sulfur odor, dissolved iron and manganese, herbicide/pesticide runoff, and excess hardness minerals such as calcium and magnesium. When paired with reverse osmosis or UV modules, the system can also reduce lead, arsenic, nitrates, VOCs, pharmaceuticals, bacteria, and viruses.
How do I know which filtration technology is right for my home or business?
We begin every project with an on-site water analysis—testing for pH, hardness, TDS, metals, and microbiological activity. Based on the results and your usage habits, we recommend one or a combination of technologies: carbon adsorption for taste and odor, water softening for hardness, reverse osmosis for dissolved solids, UV sterilization for biological threats, or specialty media for specific metals. You receive a written report and side-by-side cost comparison before you decide.
How often will the filters or membranes need service or replacement?
Service intervals depend on water quality and consumption, but most Ducktown clients follow these guidelines: sediment pre-filters—every 6-12 months; carbon cartridges—12 months; water softener resin cleaning—annually; RO membranes—2-3 years; UV lamps—12 months. We offer automatic reminders, affordable maintenance plans, and can bundle filter changes with any routine plumbing visit to minimize downtime.
Will installing a purification system lower my water pressure or damage existing plumbing?
No. Properly sized equipment is selected according to your flow rate and pipe diameter, so normal household pressure is maintained. Our licensed plumbers use corrosion-resistant fittings, install bypass valves for easy servicing, and test every joint for leaks. In many cases, reduced scale actually extends the life of faucets, water heaters, ice makers, and other fixtures.
Do you offer water testing and support after installation?
Yes. Every installation includes complimentary follow-up testing at 6 and 12 months to verify performance. Customers may also enroll in our AquaCare plan, which provides annual lab analysis, priority filter replacements, system sanitization, and 24/7 emergency plumbing support. Phone assistance is free, and our Ducktown showroom stocks all OEM filters so you can pick up replacements locally at any time.