Exceptional Customer Service
Exceptional Customer Service | Electrical | Delano
When a light flickers, a breaker trips, or a renovation calls for new wiring, Delano homeowners turn to HEP because they know our team treats every service call like a neighborly favor. From the moment you dial our local number, a real person answers, listens closely, and schedules a visit that works around your day—not the other way around. Our licensed technicians arrive in fully stocked vans, ready to solve the problem on the first trip, and they take the time to explain each step so you’re never left guessing.
That same caring attitude continues long after the work is done. We follow up to ensure everything is running smoothly, back our craftsmanship with rock-solid guarantees, and keep helpful records so future projects are a breeze. Whether it’s a quick fix or a whole-home upgrade, HEP delivers the kind of electrical expertise and small-town courtesy that makes living in Delano feel brighter all around.
FAQs
What areas around Delano do you service for residential and commercial electrical work?
We proudly serve the entire city of Delano and neighboring communities within a 25-mile radius, including McFarland, Richgrove, Earlimart, Wasco, and Pixley. If you’re unsure whether your location is covered, just give us a call and our customer service team will confirm availability or recommend a trusted partner.
Are your electricians licensed, insured, and background-checked?
Yes. Every technician on our team holds a valid California C-10 electrical contractor’s license, carries full liability and workers’ compensation insurance, and passes an extensive background and drug screening. Your safety and peace of mind are our top priorities.
Do you offer 24/7 emergency electrical services in Delano?
Absolutely. Electrical problems rarely happen at convenient times, which is why we have certified electricians on call 24 hours a day, 7 days a week. Whether it’s a power outage, sparking outlet, or tripped breaker that won’t reset, call our emergency hotline and we’ll dispatch a technician to your door—often within 60 minutes.
How can I schedule an appointment and what is your typical response time?
Scheduling is easy: you can book online through our service portal, call our customer service line, or chat with us directly on the website. For non-emergency requests, we can usually provide same-day or next-day appointments. For larger projects, we’ll set up a free on-site consultation at a time that fits your schedule.
Do you provide free estimates and upfront pricing?
Yes. For most jobs we offer free, no-obligation estimates. After our technician evaluates your project, you’ll receive a detailed written quote that breaks down labor, materials, and any optional upgrades. We believe in transparent, upfront pricing—no hidden fees or surprise charges.
What types of electrical services do you specialize in?
Our team handles a full range of electrical needs, including panel upgrades, whole-house rewiring, lighting design and installation, EV charger setup, surge protection, safety inspections, code corrections, and commercial build-outs. If you have a unique project, let us know—we’re happy to customize a solution.