Customer Satisfaction
Customer Satisfaction | Electrical Repair | Electrical | Delano
When lights flicker, circuits trip, or outlets stay ominously silent, Delano homeowners call on HEP because they know we treat every home as if it were our own. Our certified technicians arrive promptly, listen closely, and explain the fix in plain English before work begins. That commitment to transparency—paired with front-of-the-line scheduling for emergencies—has made us the community’s go-to team for electrical repair that feels less like a service call and more like friendly problem-solving.
From tightening a loose switch to rewiring an aging panel, we back every electrical repair with industry-leading warranties and a 100% satisfaction promise. You’ll see upfront pricing on the tablet before we lift a screwdriver, and we tidy up the workspace so thoroughly you might forget we were ever there—except for the steady current powering your day. Trust HEP to keep the lights on, the coffee brewing, and your Delano home running safely for years to come.
FAQs
What types of electrical repair services do you offer in Delano?
We handle a full spectrum of residential and light-commercial repairs, including breaker panel upgrades, outlet and switch replacement, lighting fixture repair or installation, wiring troubleshooting, ceiling-fan and appliance circuits, GFCI/AFCI protection, surge protection, and code-violation corrections. If you’re unsure whether we can address your specific issue, just give us a call—our licensed electricians will assess your situation and provide straightforward guidance.
Are your electricians licensed and insured?
Yes. Every technician who visits your Delano home or business holds a current California C-10 Electrical Contractor license and completes ongoing safety and code-compliance training. We also carry comprehensive liability and workers’ compensation insurance, so you can rest easy knowing your property and our crew are fully protected.
How quickly can you respond to an electrical emergency in Delano?
For most emergency calls—such as loss of power, sparking outlets, or burning smells—we aim to arrive within 60–90 minutes anywhere in Delano city limits. Our dispatch team is available 24/7, and our service vehicles are stocked with common replacement parts to resolve most issues on the spot. If your situation requires specialized equipment or permits, we’ll secure temporary safety measures and schedule a prompt follow-up.
What will my electrical repair cost and do you provide estimates?
We believe in transparent, up-front pricing. After diagnosing the problem, our technician will present a written estimate that details labor, materials, and any permit fees—before any work begins. Simple repairs such as outlet replacements typically start at $129, while more complex projects like panel upgrades are quoted after an on-site evaluation. There are no hidden fees, and we honor our estimates so you never get surprise charges on your final invoice.
Do you guarantee your electrical repair work?
Absolutely. All repairs come with a 1-year parts and labor warranty. If an issue we’ve repaired reoccurs under normal usage within that period, we’ll return and fix it at no additional cost. We also register manufacturer warranties on any new equipment we install, giving you extended protection and peace of mind.
How can I tell if I need professional electrical repair instead of a DIY fix?
Warning signs include frequent breaker trips, buzzing or sizzling sounds, outlets that feel warm, flickering lights, burning odors, or any visible damage to wires or devices. Because electricity poses fire and shock hazards, California code requires licensed professionals for most repairs beyond simple bulb changes. If you have any doubt, shut off power at the breaker and contact us—diagnostics are quick, and catching problems early can prevent costly damage and ensure your family’s safety.