Licensed Professionals
Licensed Professionals | Plumbing | Decherd
When Decherd homeowners and businesses need reliable solutions fast, they call on HEP’s team of licensed professionals— the people who treat every pipe, faucet, and fixture as if it were their own. Backed by decades of hands-on experience, our experts combine old-fashioned workmanship with today’s most advanced tools to diagnose problems quickly, provide transparent estimates, and deliver lasting results. From a pesky leak to a full-scale renovation, we make sure your water flows smoothly and your day goes right.
HEP understands that nothing disrupts comfort quite like an unexpected plumbing issue, and that’s why our crews are available when you need them most, ready to roll up their sleeves and restore order. With courteous service, tidy work sites, and a 100 percent satisfaction guarantee, we take the stress out of plumbing so you can get back to enjoying life in beautiful Decherd.
FAQs
What residential and commercial plumbing services do you provide in Decherd?
Our licensed plumbers handle a full range of services for both homes and businesses in Decherd, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line inspection and replacement, fixture installation (faucets, toilets, showers), gas line work, backflow prevention, and full bathroom or kitchen repipes. If it involves water or gas moving through a pipe, we have the training, tools, and local code knowledge to fix or install it.
Are your plumbers fully licensed and insured?
Yes. Every technician who arrives at your door holds a current Tennessee Journeyman or Master Plumber license, has passed background and drug screenings, and carries up-to-date liability and workers’ compensation insurance. This protects you from any financial or legal exposure while ensuring the work meets state and local plumbing codes enforced in Franklin County.
Do you offer 24/7 emergency plumbing service in Decherd and how quickly can you arrive?
We operate a true 24/7/365 emergency line staffed by live dispatchers—not an answering machine. Because our shop is located less than 10 minutes from downtown Decherd, a fully stocked service van can usually be at your property within 60 minutes of your call, day or night. Common emergencies we resolve include burst pipes, sewer backups, overflowing toilets, and water-heater failures.
How are plumbing service costs estimated and what payment options do you accept?
For non-emergency jobs we provide free on-site inspections and written estimates that list labor, materials, and permit fees. We price by the job, not by the hour, so you know the total before work begins. For emergencies, our technician will quote a flat diagnostic fee, then present repair options with upfront pricing. We accept cash, checks, major credit cards, and offer 6- or 12-month same-as-cash financing on larger projects through our lending partner.
Which brands and materials do you use and do you supply warranties?
We install and service trusted brands such as Moen, Delta, Kohler, Bradford White, Rheem, Navien, and Uponor PEX. All parts and fixtures we supply meet or exceed ANSI/NSF standards and are approved by the Tennessee Department of Environment & Conservation (TDEC). Labor is covered by our 1-year workmanship warranty, and most manufacturers provide 3- to 10-year warranties on equipment. We register all warranties on your behalf and keep digital copies on file.
What preventive tips can help me avoid future plumbing problems?
1) Inspect visible pipes for moisture or corrosion every few months. 2) Avoid pouring grease, coffee grounds, or fibrous foods down kitchen drains. 3) Use hair catchers in tub and shower drains. 4) Test your water heater’s T&P valve annually and flush sediment every 6–12 months. 5) Know where the main shutoff valve is and label it. 6) Schedule a professional whole-home plumbing inspection every two years, especially in older Decherd homes with galvanized or cast-iron piping. Following these steps—and calling us at the first sign of trouble—can extend the life of your system and keep repair costs down.