Expert Craftsmanship
Expert Craftsmanship | Plumbing | Decherd
When Decherd homeowners think of quality, they think of HEP’s expert craftsmanship. Every faucet we tighten, every water line we reroute, and every leak we silence is backed by decades of know-how, premium materials, and a genuine respect for your home. Our licensed technicians arrive on time, explain every step, and leave your space cleaner than they found it—so the only thing you’ll notice is water flowing exactly where it should.
Whether you’re planning a full remodel or battling an unexpected midnight drip, our quick-response team delivers solutions that last. From meticulous inspections to energy-saving fixture upgrades, we marry old-fashioned integrity with modern technology to give Decherd families the confidence that their plumbing will run smoothly today, tomorrow, and for years to come.
FAQs
What plumbing services do you offer in Decherd and the surrounding area?
Our licensed plumbers handle everything from routine maintenance to complex installations, including leak detection and repair, water heater installation and repair, drain cleaning, fixture upgrades, sewer line inspection, repiping, backflow prevention, and bathroom or kitchen remodel plumbing. If you have a unique plumbing need, just call—our team is equipped to customize solutions for residential and light-commercial properties throughout Decherd and neighboring communities.
Are you available for emergency plumbing calls, and how quickly can you arrive?
Yes. We provide 24/7 emergency plumbing service in Decherd. When you call our emergency line, a live dispatcher will assess your situation, and a technician is typically dispatched within 60 minutes. Our fully stocked service vehicles allow us to complete most emergency repairs during the first visit, helping to minimize water damage and restore your plumbing quickly.
How do you price your plumbing work—do you offer free estimates?
We believe in transparent, upfront pricing. For most non-emergency jobs, we provide a complimentary on-site estimate after inspecting the issue. You’ll receive a written quote that outlines labor, materials, and any optional upgrades so you can make an informed decision. For emergencies, we discuss baseline diagnostic fees and provide cost ranges before work begins. There are no surprise add-ons—any change orders require your approval in writing.
Are your plumbers licensed and insured?
Absolutely. All of our plumbers hold current Tennessee state licenses, carry full liability and workers’ compensation insurance, and stay up-to-date through continuous training. Our company is also bonded for your protection. These credentials give you peace of mind that your project will comply with state and local codes while safeguarding your property.
Do you guarantee your workmanship and the parts you install?
Yes. We back our craftsmanship with a 1-year labor warranty on repairs and installations. Manufacturer warranties on parts and fixtures vary (often 1–10 years), and we handle the paperwork so you’re covered. If any workmanship-related issue arises within the warranty period, we will return promptly at no additional cost to make it right.
How soon can I schedule a non-emergency service appointment, and what should I expect during the visit?
We typically have openings within 24–48 hours for standard service calls. During booking, our office will gather details about your plumbing concern and offer appointment windows that fit your schedule. On the day of service, you’ll receive a text or call when the technician is en route. After a thorough inspection, you’ll get a clear explanation of the problem, solution options, and a written quote. With your approval, most repairs can be completed immediately because our trucks carry common parts. We respect your home by using protective shoe covers and cleaning up before we leave.