- HEP
- Local Expertise
Local Expertise
Local Expertise | Heating and Air Conditioning | Decherd
When Decherd homes need comfort restored in a hurry, neighbors turn to HEP for unmatched local know-how. From crisp January mornings to sizzling July afternoons, our certified technicians arrive fast, troubleshoot with precision, and leave you feeling confident that your system is ready for whatever Tennessee weather delivers. Because we live and work right here, we treat every service call like it’s for family—respecting your time, protecting your home, and backing every repair with rock-solid guarantees.
Whether you’re scheduling preventive maintenance, upgrading to an energy-smart unit, or facing an unexpected breakdown, our team keeps the process simple and stress-free. Clear, upfront pricing, 24/7 emergency response, and a track record built on five-star reviews make us Decherd’s first choice for heating and air conditioning. Experience hometown service done the HEP way, and breathe easy all year long.
FAQs
What HVAC services do you provide to homeowners and businesses in Decherd?
Our local team offers complete heating and air-conditioning care: new system design and installation, replacement of outdated furnaces, heat pumps, and central AC units, seasonal tune-ups, 24/7 emergency repairs, high-efficiency upgrades, ductwork inspection and sealing, indoor-air-quality products (filtration, UV lights, humidifiers), and smart-thermostat installation. All work complies with Tennessee mechanical codes and is backed by our parts-and-labor warranty.
How often should I schedule maintenance for my heating and cooling equipment in Franklin County’s climate?
Decherd experiences hot, humid summers and cool, damp winters, so we recommend two professional tune-ups each year—an AC check in early spring (March–April) and a heating check in early fall (September–October). Regular service keeps manufacturer warranties valid, cuts energy use by up to 15 %, and helps us spot problems like low refrigerant or cracked heat-exchanger parts before they cause breakdowns.
What size heat pump or air conditioner is right for my Decherd home?
Proper sizing is crucial; oversized units short-cycle and waste power, while undersized units can’t keep up with July humidity. We perform a Manual J load calculation that factors in square footage, insulation, window orientation, local design temperatures (94 °F summer / 17 °F winter for Decherd), occupant habits, and duct condition. The result tells us the exact tonnage and heating capacity you need—often ranging between 2 and 4 tons for the average Franklin County residence.
Are there energy-efficiency incentives or rebates available to Decherd residents?
Yes. TVA’s EnergyRight program and Winchester Utilities both offer cash rebates for qualifying high-SEER2 heat pumps, dual-fuel systems, and smart thermostats. Federal tax credits under the Inflation Reduction Act can cover up to 30 % of the cost—capped at $2,000—for heat-pump installations that meet ENERGY STAR v6.1 requirements. We’ll prepare the paperwork and provide AHRI certificates so you can claim every available dollar.
How quickly can your technicians respond to an HVAC emergency in Decherd?
Our dispatch center is on U.S. Route 41A, less than 10 minutes from downtown Decherd. Certified technicians are on call 24/7, including holidays, and usually arrive within 60 minutes of your service request. Each van carries common replacement parts—capacitors, contactors, blower motors, igniters—so most repairs are finished on the first visit.
What warning signs mean my furnace or air conditioner may need repair or replacement?
Call us if you notice: uneven temperatures between rooms, energy bills that suddenly spike, persistent humidity or condensation, grinding or banging noises, a burning or musty smell, frequent cycling, ice on outdoor lines, or a yellow instead of blue furnace flame (possible carbon-monoxide risk). Units older than 12–15 years with recurring repairs often save money when replaced with a high-efficiency model rated 15.2 SEER2/8.8 HSPF2 or higher.