Years Of Expertise
Years Of Expertise | Heat Repair | Heating and Air Conditioning | Decherd
For more than three decades, HEP has been the trusted name Decherd neighbors call when the chill sets in and the furnace refuses to cooperate. Our certified technicians blend old-fashioned craftsmanship with the latest diagnostic tools, arriving in fully stocked vehicles so most fixes happen on the first visit. From pilot-light mishaps to worn blower motors, we’ve seen—and repaired—it all, keeping local homes comfortable no matter how low the temperature dips.
That depth of experience means every heat repair is approached with a keen eye for long-term performance and energy efficiency. We explain options in plain language, quote fair prices up front, and back our work with rock-solid guarantees—because staying warm shouldn’t be a guessing game. When you need prompt, professional service that treats your family like our own, HEP is just around the corner and ready to restore the cozy in your Decherd home.
FAQs
What signs indicate my furnace in Decherd needs professional heat repair?
Common red flags include rooms that never reach the set thermostat temperature, sudden spikes in your electric or gas bill, unusual noises such as banging or squealing, short-cycling (turning on and off in quick succession), and weak or cool airflow from the vents. If you notice any of these issues, shutting the unit off and scheduling a professional inspection prevents further damage and restores safe operation.
How quickly can your technicians reach my Decherd home for an emergency heat repair?
Because our service fleet is based right here in Franklin County, we can typically be at most Decherd addresses within 1–3 hours—often sooner during normal business hours. For after-hours emergencies, our on-call team is available 24/7/365, so you’ll always talk to a live dispatcher who can give you an accurate arrival window.
Are your heat repair services suitable for all makes and models of heating systems?
Yes. Our NATE-certified technicians receive ongoing factory training that covers gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and hybrid systems from every major brand—including Trane, Carrier, Lennox, Rheem, Goodman, Mitsubishi, and more. We stock a large inventory of universal and brand-specific parts on our trucks to complete most repairs in a single visit.
What does a typical heat repair visit include and how long does it take?
Your technician will start with a multi-point diagnostic: checking ignition or heat strips, testing safety limit switches, measuring voltage/amp draw, inspecting the blower motor, verifying refrigerant or gas pressure, and examining ductwork for leaks. Once the fault is isolated, you’ll receive a written quote before any work begins. Most repairs are wrapped up in 60–90 minutes; larger jobs such as blower or heat exchanger replacement can take 2–4 hours.
How can I keep my heating costs down after the repair?
Replace or wash your air filter every 30–60 days, keep supply and return vents unobstructed, and set your programmable thermostat to 68 °F when home and 60 °F when away or asleep. Scheduling a professional tune-up each fall improves efficiency by up to 15 %. We’ll clean burners or heat strips, lubricate motors, calibrate controls, and verify system airflow—steps that pay for themselves in lower utility bills and fewer breakdowns.
Do you offer any warranties or maintenance plans for Decherd residents?
All repairs come with a 1-year parts and labor warranty. If the same component fails again within that period, we fix it at no charge. For worry-free comfort, our ComfortGuard Plan includes two precision tune-ups per year, priority scheduling, no after-hours fees, and a 15 % discount on future repairs—all for one low monthly fee. Many homeowners find the plan covers its cost with the energy savings and extended equipment life it delivers.