- HEP
- Professional Service
Professional Service
Professional Service | Electrical Repair | Electrical | Decherd
When sparks fly, breakers trip, or the lights simply won’t cooperate, Decherd homeowners turn to HEP’s professional service electrical team. We live and work right here in Franklin County, so we understand how quickly a minor hiccup can disrupt your comfort and safety. From troubleshooting flickering fixtures to restoring power after storm damage, our licensed electricians arrive with fully stocked vans and the experience to handle any electrical repair the first time around.
At HEP, we combine friendly, small-town service with cutting-edge diagnostics and a rock-solid satisfaction guarantee. You’ll get transparent pricing, clear communication, and workmanship that keeps your home up to code and your family protected. Ready to flip the switch on dependable power? Call or book online today, and see why your neighbors consider HEP the brightest choice in Decherd.
FAQs
What kinds of electrical repairs do you handle in Decherd?
Our technicians are equipped to troubleshoot and repair everything from non-working outlets, flickering lights, and tripped breakers to panel upgrades, whole-home rewiring, surge-protection installation, and electric vehicle (EV) charger hookups. Whether it’s a minor switch replacement or a full service-panel replacement, we have the tools, parts, and experience to restore safe, dependable power to your home or business.
Are you licensed and insured to perform electrical work in Tennessee?
Yes. We hold a current Tennessee electrical contractor’s license and carry full general-liability and workers’-compensation insurance. All of our electricians stay up to date on the National Electrical Code (NEC) and local Decherd building regulations, so your project is completed legally and safely. Proof of licensing and insurance is available upon request.
How fast can you respond to an electrical emergency in the Decherd area?
For true electrical emergencies—such as smoking outlets, sparking panels, or complete power loss—we offer 24/7 on-call service. A licensed electrician is usually on-site within 60–90 minutes inside city limits and within two hours for surrounding Franklin County communities. For non-emergency repairs, we provide same-day or next-day appointments whenever schedule allows.
What does an electrical repair usually cost, and do you offer free estimates?
Most service calls start with a $79 diagnostic fee, which is waived if you proceed with the repair. After the inspection, you receive a written, up-front price based on the scope of work and material costs—no hidden charges, ever. For larger projects such as panel replacements or rewiring, we schedule a complimentary on-site estimate so you can compare options and budget comfortably.
Will my repair pass inspection and meet local codes?
Absolutely. All workmanship follows the latest NEC standards as well as Franklin County permitting requirements. If your project requires a city or utility inspection, we handle the permit paperwork, coordinate the inspector’s visit, and remain on-site to ensure approval. We also provide a one-year labor warranty and manufacturer warranties on all parts installed.
What should I do if my breaker keeps tripping or my lights flicker frequently?
Repeated breaker trips or flickering lights can signal circuit overloads, loose connections, or failing breakers—issues that can escalate into fire hazards. First, unplug any high-wattage appliances on the affected circuit. If the problem persists, shut off the breaker and call us for a professional diagnostic. We’ll test load balance, inspect wiring, and, if needed, replace faulty breakers or re-route circuits to eliminate the root cause and restore stable power.