Peak Performance
Peak Performance | Heat Repair | Heating and Air Conditioning | Decatur
When a Decatur winter bares its teeth, HEP’s Peak Performance Heating and Air Conditioning moves fast, restoring comfort with precision and care. Our seasoned technicians arrive ready for anything—from a stubborn pilot light to a silent blower motor—armed with state-of-the-art diagnostics and an inventory of genuine parts. We respect your schedule, protect your home, and explain every option clearly, so the only surprise you feel is how quickly warmth returns.
Locally owned and rooted in integrity, we stand behind every heat repair with transparent pricing, industry-leading warranties, and 24/7 emergency response. Whether you live in downtown Decatur or the surrounding neighborhoods, you can count on HEP for five-star service that keeps energy bills low, systems running longer, and families comfortably cozy all season long. Call today and experience peak performance at its finest.
FAQs
What are the most common signs my heating system needs repair?
Watch for inadequate or uneven heat, sudden spikes in utility bills, strange noises (banging, squealing, or rattling), short-cycling (frequent on/off), and any burning or musty odors. If you notice any of these symptoms, call Peak Performance right away—ignoring them can lead to bigger, costlier issues or complete system failure, especially during Decatur’s cold snaps.
How fast can Peak Performance respond to a heat repair call in Decatur?
We maintain fully stocked service vehicles throughout Decatur and the surrounding communities. Most calls placed before 5 p.m. receive same-day service, and emergency calls after hours are typically answered within two hours. Our goal is to restore your heat on the first visit whenever possible.
Do you offer 24/7 emergency heating repair?
Yes. Peak Performance has a live dispatcher on duty 24/7/365. Whether your furnace fails at 2 p.m. or 2 a.m., you’ll reach a real person who can immediately dispatch a certified technician. Night, weekend, and holiday service carry a modest after-hours fee, which we explain up-front before dispatch.
How much will a typical repair cost, and do you offer financing or payment options?
Service calls start with a flat diagnostic fee, which is waived when you approve a repair. Most common fixes—igniter replacement, blower motor repair, thermostat replacement—range from $150 to $600. We provide written, upfront pricing before any work begins, and we honor that quote. For larger repairs or unexpected component failures, we offer 0% short-term financing and accept all major credit cards.
Are your technicians qualified to work on all makes and models?
Absolutely. Our technicians are NATE-certified, EPA-licensed, and factory-trained on leading brands including Trane, Carrier, Lennox, Rheem, Goodman, and American Standard. We stay current on manufacturer bulletins and local Decatur codes, so whether you own a high-efficiency gas furnace or a hybrid heat pump, you’ll get expert service that protects your warranty.
What can I do to prevent future heating breakdowns?
1) Replace or clean filters every 1–3 months. 2) Keep supply and return vents unobstructed. 3) Schedule an annual Peak Performance tune-up each fall; we inspect heat exchangers, calibrate safety controls, lubricate motors, and verify gas or refrigerant pressures. 4) Enroll in our Peak Protection Plan for priority service, parts discounts, and two seasonal tune-ups per year—preventing up to 80% of unexpected breakdowns.