Reliable Service
Reliable Service | Heating and Air Conditioning | Dayton
When winter winds whip off the Great Miami River or midsummer humidity settles over Dayton, you deserve a home that feels just right. HEP’s seasoned technicians deliver prompt, precision-tuned heating and air conditioning solutions that keep your indoor climate comfortable, energy-efficient, and worry-free. We arrive when promised, explain every option in plain language, and treat your house with the same care we give our own—boot covers on, messes gone, satisfaction guaranteed.
From emergency repairs at 2 a.m. to preventative maintenance plans that extend equipment life, HEP combines small-town courtesy with cutting-edge diagnostics. Our locally stocked trucks mean most fixes happen on the first visit, while transparent, upfront pricing lets you breathe easy long before the temperature is perfect. Dayton neighbors have trusted us for decades; give us one visit and you’ll see why comfort starts with reliability.
FAQs
What types of HVAC systems do you service in the Dayton area?
Our technicians are trained and certified to work on all major residential and light-commercial HVAC equipment, including gas and electric furnaces, central air conditioners, heat pumps, ductless mini-splits, packaged rooftop units, and smart thermostats. Whether your system is brand-new or more than 20 years old, we have the diagnostic tools, factory-authorized parts, and experience to repair, maintain, or replace it.
How soon can I get emergency heating or cooling service?
We offer true 24/7 emergency service throughout Dayton and the surrounding communities. Calls received after regular business hours are routed to an on-call technician who can typically be at your door within two hours. Our service vans are fully stocked, allowing us to resolve about 85 % of no-heat or no-cool issues on the first visit, even in the middle of the night or on a holiday.
Do you provide routine maintenance plans, and why are they important?
Yes. Our Comfort Care Plan includes two precision tune-ups per year—one for the furnace in the fall and one for the air conditioner or heat pump in the spring. Members receive priority scheduling, a 15 % discount on repairs, and zero after-hours fees. Regular maintenance helps catch small problems before they become costly breakdowns, maintains manufacturer warranty coverage, and can improve system efficiency by up to 20 %, lowering your energy bills.
Can upgrading my thermostat really save energy?
Absolutely. Replacing a manual or older programmable thermostat with a modern Wi-Fi or smart model allows you to create custom schedules, adjust temperatures remotely, and let the thermostat fine-tune settings based on occupancy and local weather data. The U.S. Department of Energy estimates that homeowners can save 8–10 % on heating and cooling costs just by lowering or raising the temperature 7–10 °F for 8 hours a day—a task smart thermostats automate effortlessly.
What financing or payment options do you offer for new HVAC installations?
We partner with several reputable lenders to provide flexible financing plans, including 0 % APR for up to 18 months or low-interest terms up to 120 months, subject to credit approval. We also accept all major credit cards, checks, and contactless payments. Before any installation, you’ll receive a written, no-surprise quote that itemizes equipment, labor, permits, and any available utility or manufacturer rebates.
Are your technicians licensed and insured, and do you guarantee your work?
Yes. Every technician holds an Ohio HVAC license, EPA refrigerant certification, and undergoes regular background checks and drug screening. Our company is fully bonded and carries $2 million in liability insurance for your protection. All repairs come with a one-year parts and labor warranty, and new system installations include a 10-year manufacturer parts warranty plus our own two-year labor guarantee. If you’re not satisfied with our workmanship, we’ll make it right at no additional cost.