- HEP
- Reliable Power
Reliable Power
Reliable Power | Generators | Electrical | Dayton
When Dayton storms roll in and the grid flickers, HEP keeps your lights on and your life moving. Our licensed electricians size, install, and test cutting-edge generators that automatically take over the moment an outage strikes, protecting everything from the food in your fridge to the data on your devices. With seamless switch-over technology and whisper-quiet operation, you’ll hardly notice a disruption—just uninterrupted comfort and security.
Choosing HEP means local experts who handle every detail, from permitting and concrete pads to routine maintenance and 24/7 emergency service. We back every system with transparent pricing, flexible financing, and a satisfaction guarantee, so you can power through Ohio’s wild weather with total confidence. Reach out today and discover how a dependable backup power solution can make your home the safest spot on the block.
FAQs
Why should I invest in a standby generator for my Dayton home or business?
Dayton experiences severe thunderstorms, ice storms, and tornado-related outages that can last from a few minutes to several days. A permanently installed standby generator automatically senses a utility failure and restores electricity within seconds, keeping heating and cooling systems, medical equipment, sump pumps, security systems, and critical data networks running. Beyond comfort and safety, a generator safeguards property from frozen pipes or flooded basements and allows businesses to avoid revenue loss and costly downtime.
How do I know what size generator I need?
Proper sizing is based on the total running and starting wattage of the circuits or equipment you want to power. During a free on-site assessment, our licensed electricians create a load calculation that factors in HVAC units, well or sump pumps, refrigerators, lighting, and sensitive electronics. For homes, common sizes range from 14–24 kW, while small businesses often require 30–60 kW or larger three-phase units. An accurately sized generator prevents overloads, maximizes fuel efficiency, and prolongs engine life.
What is involved in the installation process and do I need permits in Dayton?
Installation typically takes one to two days. First, we pour a concrete or composite pad and position the generator. Next, we run gas or propane lines, install an automatic transfer switch (ATS) near your main electrical panel, and interconnect wiring. The City of Dayton and Montgomery County require electrical and mechanical permits as well as a final inspection; we handle all paperwork and coordinate inspections. After startup testing and customer orientation, your system is registered for warranty and ready for operation.
Which fuel option—natural gas, propane, or diesel—is best for our area?
Most residential and light-commercial customers in Dayton choose natural gas because local utility lines provide an uninterrupted fuel supply with no on-site storage. Propane is ideal for rural properties without natural-gas service; a 250–500 gal tank can run a 20 kW unit for 5–7 days at 50 % load. Diesel is preferred for larger commercial or industrial generators (80 kW+) due to higher torque and strict code requirements for mission-critical facilities. We review access, runtime needs, and environmental regulations to recommend the most cost-effective, reliable choice.
How often does my generator need maintenance and do you offer service plans?
Manufacturers recommend professional maintenance every 6 months or 100–150 operating hours, whichever comes first. Routine service includes oil and filter changes, spark-plug inspection, valve adjustment, battery testing, firmware updates, and a full system exercise under load. Our Dayton Service Club plans bundle two visits per year, priority 24/7 emergency response, remote monitoring, and discounts on parts and labor, ensuring your warranty remains valid and your generator starts when you need it most.
What happens during a power outage and how quickly will the generator start?
When the utility voltage drops or fails, the ATS signals the generator to start. Within 3–10 seconds, the generator reaches operating speed and the ATS transfers your electrical load from the grid to generator power. Once utility service is restored and stable for a programmed duration (usually 60 seconds), the ATS reverts the load to utility and the generator enters a cool-down mode before shutting off. The entire process is fully automatic—no extension cords or manual refueling required.