Plumbing Crisis
Plumbing Crisis | Emergency Plumbing | Plumbing | Dayton
When a pipe bursts at midnight or your water heater chooses the coldest morning to quit, you need more than a promise—you need action. HEP’s Crisis Plumbing team races across Dayton with fully stocked vans and seasoned technicians who diagnose and resolve chaos on the spot. We combine hometown courtesy with advanced diagnostic tools to stop leaks, clear blockages, and restore hot water before damage spreads or daily routines stall.
Our around-the-clock commitment to emergency plumbing means you’ll always reach a live local dispatcher, never a distant call center. Transparent, up-front pricing, tidy workmanship, and iron-clad warranties turn a stressful surprise into a swiftly solved problem. From downtown lofts to suburban homes, HEP delivers fast relief and lasting peace of mind—because Dayton’s pipes don’t keep office hours, and neither do we.
FAQs
What types of plumbing emergencies do you handle in Dayton?
Our emergency team is equipped to resolve burst or frozen pipes, major leaks, sewer or drain back-ups, failed water heaters, overflowing toilets, sump-pump breakdowns, gas line leaks, and any other situation that threatens property damage or health and safety. If water or sewage is flowing where it shouldn’t, or if you smell gas, it qualifies as an emergency and we’re ready to help 24/7.
How quickly can an emergency plumber get to my home or business?
We maintain fully stocked service vehicles throughout the Dayton metro area so a licensed plumber can typically arrive within 60 minutes of your call—often faster if you’re inside the I-675/I-75 loop. Our dispatchers track traffic patterns and GPS-locate the nearest technician to minimize response time, day or night, weekends or holidays.
What should I do while waiting for the plumber to arrive?
1) Shut off your main water supply or the closest isolation valve to stop ongoing leaks. 2) Turn off electricity to any affected area if water is near outlets or appliances. 3) Open faucets to relieve pressure in a burst-pipe scenario. 4) Move valuables away from wet areas and place towels or buckets to contain water. 5) If you suspect a gas leak, leave the building immediately and wait outside for our technician. Sharing these details with our dispatcher helps the plumber arrive fully prepared.
Do you charge extra for nights, weekends, or holidays?
Because true emergencies can happen at any hour, our pricing is straightforward. We use a transparent flat-rate menu that is identical 24 hours a day. You will approve the written quote before work begins, so there are no surprise after-hours surcharges or hidden fees. The only variable costs are parts unique to your repair.
Are your emergency plumbers licensed and insured?
Yes. Every technician holds an Ohio state plumbing license, carries full general liability and workers’ compensation insurance, and passes annual background and drug screenings. Our company is also bonded and accredited by the Better Business Bureau. You can feel safe welcoming our professionals into your home, even at 2 AM.
Do repairs performed during an emergency visit come with a warranty?
Absolutely. All labor is covered by a 12-month workmanship guarantee, and we honor the manufacturer’s warranty on any parts or fixtures we install. If the problem we fixed reappears within that period, we’ll return at no cost to you. We also provide preventive recommendations to help ensure the emergency doesn’t happen again.