- HEP
- Exceptional Customer Service
Exceptional Customer Service
Exceptional Customer Service | Electrical Switches | Electrical | Dayton
Need a faulty toggle replaced, a dimmer upgrade, or a stylish new control panel? HEP’s team in Dayton makes shopping for electrical switches effortless and even a little fun. Our inventory features the latest designs from trusted brands, and our seasoned specialists guide you to the perfect fit—whether you’re renovating a historic Oakwood bungalow or wiring a brand-new workshop in Kettering. Clear explanations, real-world demos, and transparent pricing mean you leave confident every time.
What truly sets us apart is service that sparks joy. We greet you by name, answer the phone within two rings, and dispatch same-day support when you’re in a pinch. From first hello to final install, we chase perfection so you can flip the switch without a second thought—because in Dayton, HEP treats every home like our own.
FAQs
What types of electrical switches do you install and service in Dayton?
Our Dayton-based electricians handle the full range of residential and light-commercial switches, including standard toggle and rocker switches, dimmers, 3-way and 4-way circuits, fan-control switches, occupancy/vacancy sensors, weather-resistant outdoor switches, GFCI combination units, and the latest Wi-Fi or Z-Wave smart switches. We can recommend the best option for your application, secure the parts, and complete a code-compliant installation.
How can I tell when an electrical switch needs to be repaired or replaced?
Warning signs include crackling or popping sounds, visible arcing or sparks, a switch plate that feels warm or looks discolored, lights that flicker when the switch is in one position, or a switch that has become physically loose or difficult to operate. If you notice any of these symptoms in your Dayton home or business, shut off power to the circuit and schedule a service call—continuing to use a faulty switch can lead to shorts, breaker trips, and even fire hazards.
Can you upgrade my existing switches to smart switches and integrate them with my home-automation platform?
Absolutely. We install smart switches compatible with Alexa, Google Home, Apple HomeKit, Samsung SmartThings, and most major hubs. During a free on-site evaluation, we verify neutral-wire availability, Wi-Fi signal strength, and load requirements, then recommend devices that match your automation goals—whether that’s voice control, energy monitoring, or scheduling. After installation, we’ll walk you through app setup and create custom scenes if desired.
Is it safe to replace a switch myself, or should I hire a licensed Dayton electrician?
Replacing a basic single-pole switch might look simple, but many homes have multi-way circuits, aluminum wiring, or shared neutrals that can be dangerous if miswired. Hiring our licensed electricians ensures the power is properly isolated, connections are torqued to manufacturer specs, and everything meets Ohio Electrical Code. Professional installation protects your warranty, reduces fire risk, and keeps your homeowner’s insurance intact.
Do you provide emergency switch repair services in the Dayton area, and how fast can you arrive?
Yes. Our emergency dispatch team is on call 24/7 for switch failures that pose safety risks, such as smoking devices, sparking, or circuits that won’t de-energize. We maintain stocked service vans throughout Montgomery County and typically arrive anywhere in Dayton within 60–90 minutes. There are no after-hours surcharges for existing Service Plan members.
Are your electrical switch services covered by a warranty?
All labor is backed by our industry-leading 2-year workmanship warranty, and most manufacturer parts carry a minimum 1-year warranty (up to 5 years on select smart switches). If any workmanship issue arises within the warranty period, we will correct it at no cost. Extended protection plans are also available for clients who prefer scheduled inspections and priority service in Dayton.