Air Conditioning
Air Conditioning | Heating and Air Conditioning | Dandridge
Dandridge’s weather can race from muggy August afternoons to crisp January mornings in the blink of an eye, and HEP is ready for every swing. Our certified technicians live and work right here in Jefferson County, so they arrive fast, diagnose accurately, and treat your home with the care a neighbor deserves. Whether you need an emergency repair at midnight or a high-efficiency system designed to slash utility bills, we back every job with transparent pricing and a 100% Satisfaction Guarantee.
From seasonal tune-ups to complete system replacements, HEP has the tools, the training, and the hometown pride to keep your indoor climate perfect year-round. Discover why families across Dandridge trust us for reliable heating and air conditioning service—then give us a call and feel the comfort for yourself.
FAQs
What types of HVAC systems do you service in Dandridge?
Our technicians are trained and certified to work on a full range of residential and light-commercial heating and cooling equipment, including central air conditioners, heat pumps, gas and electric furnaces, ductless mini-split systems, packaged rooftop units, and indoor air-quality accessories such as humidifiers, dehumidifiers, and air cleaners. Whether your system is brand-new or more than 20 years old, we carry the diagnostic tools and OEM parts needed to service all major brands.
How often should I schedule maintenance for my air conditioner or heater?
For most homes in Dandridge, we recommend two routine tune-ups per year—one in the spring for your cooling system and one in the fall for your heating system. These visits include cleaning coils and burners, checking refrigerant levels, tightening electrical connections, testing safety controls, and calibrating the thermostat. Regular maintenance keeps your manufacturer’s warranty intact, lowers energy bills by 10–15 %, and helps prevent unexpected breakdowns during the hottest or coldest days of the year.
Do you offer emergency HVAC repair in Dandridge, and how fast can you respond?
Yes. We provide 24/7 emergency service, 365 days a year, with no additional after-hours fee. Because our office and warehouse are located less than 15 minutes from downtown Dandridge, a certified technician can typically be at your door within one hour of your call. Our vans are stocked with the most common replacement parts, enabling us to resolve about 90 % of emergencies on the first visit.
How can I improve my home’s energy efficiency with your HVAC solutions?
Start with a professional load calculation to ensure your equipment is properly sized. We can then recommend ENERGY STAR®-rated heat pumps or variable-speed air conditioners that deliver SEER2 ratings up to 20, cutting cooling costs by as much as 40 %. Adding a programmable or smart thermostat, sealing ductwork, and upgrading insulation in attics and crawlspaces can further reduce energy loss. During a free in-home consultation, we’ll prioritize upgrades based on your budget and the greatest potential savings.
What signs indicate I should replace rather than repair my HVAC unit?
Consider replacement when: (1) the unit is 12–15 years old and has lost efficiency, (2) repairs exceed 30 % of the cost of a new system, (3) you face repeated breakdowns within a single season, (4) your utility bills have risen despite tune-ups, and (5) parts such as compressors or heat exchangers have failed. A new high-efficiency system often pays for itself in energy savings and warranty coverage within a few years.
Are there any local rebates or financing options for new HVAC installations in Dandridge?
Absolutely. Customers served by TVA and participating electric cooperatives can qualify for rebates up to $1,500 on qualifying high-efficiency heat pumps through the EnergyRight® program. We also partner with multiple lenders to offer 0 % APR financing for 12 months or low monthly payments spread over 60–72 months. Our team handles all rebate paperwork and can pre-qualify you for financing during your free estimate, so upgrading your comfort system is both affordable and hassle-free.