Quality Craftsmanship
Quality Craftsmanship | Heat Repair | Heating and Air Conditioning | Dandridge
When the winter chill settles over Dandridge, you can trust HEP’s master technicians to bring swift relief. Our team combines decades-strong expertise with true East Tennessee hospitality, arriving on time with fully stocked trucks to diagnose and resolve any heating hiccup—from sputtering furnaces to stubborn heat pumps. We believe in transparent pricing, tidy workspaces, and repairs that last, so you can stay cozy without surprises.
Every call for heat repair is treated like an urgent mission, whether it’s a routine fix or an after-hours emergency. Backed by industry-leading warranties and a steadfast commitment to quality craftsmanship, we restore warmth efficiently while protecting your energy budget. Count on HEP to keep your home comfortable today and for many winters to come.
FAQs
What are the most common signs that my heating system needs professional repair in Dandridge?
Homeowners in Dandridge often notice inconsistent room temperatures, a sudden rise in utility bills, unusual noises (grinding, banging, or squealing), short-cycling (frequent on/off cycling), or cold air coming from the vents. If you smell a burnt or musty odor or see the pilot light turning yellow instead of blue, call us right away—these can indicate safety issues such as cracked heat exchangers or improper combustion.
How fast can you respond to a heat repair call in the Dandridge area?
Because we’re locally based in Jefferson County, our on-call technicians can usually arrive within 1–2 hours for emergency calls and the same day for standard repair requests placed before noon. We keep fully stocked service vans in Dandridge, allowing most repairs to be completed in a single visit—even after normal business hours or on weekends.
Are your technicians certified and is your workmanship guaranteed?
Yes. Every technician holds current EPA Section 608 certification, is factory-trained on major brands, and is licensed with the State of Tennessee (License #XXXXXX). We back all heat repairs with a 1-year parts and labor warranty and carry $2 million in liability insurance for your peace of mind. If the repaired component fails within the warranty period, we fix it at no cost to you.
What types and brands of heating equipment do you service?
Our team repairs gas furnaces, electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, and hydronic boilers. We service all major brands found in East Tennessee homes, including Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi. If your unit is older or an uncommon brand, we can still source OEM or high-quality aftermarket parts through our regional suppliers.
How much should I budget for a typical heat repair and do you offer financing?
Diagnostic service in Dandridge starts at $89, which includes a full system inspection and written estimate. Common repairs such as igniter replacement or blower motor capacitor change typically range from $150–$300. Larger repairs—like blower motor or heat exchanger replacement—can run $500–$1,600. We accept all major credit cards, and 0% interest short-term financing is available for repairs over $300 (subject to credit approval). You’ll approve all costs before we start any work.
What can I do after the repair to prevent future heating breakdowns?
1) Replace or clean your air filter every 30–60 days during the heating season. 2) Keep supply and return vents unblocked so your system can breathe. 3) Schedule an annual maintenance tune-up each fall; our Precision Heating Check includes cleaning burners, tightening electrical connections, lubricating motors, and verifying gas pressure. 4) Install a programmable thermostat and avoid drastic temperature swings. 5) Make sure your outdoor heat-pump unit stays clear of leaves and debris. These steps improve efficiency, reduce wear, and help catch minor issues before they become costly repairs.