Transparent Pricing
Transparent Pricing | Garbage Disposal Repair | Plumbing | Dandridge
When your kitchen suddenly goes quiet—or worse, growls and grinds—HEP is ready to swoop in with fast, friendly garbage disposal repair. Our licensed Dandridge plumbers arrive on time, diagnose the issue in minutes, and explain every fix in plain English, from jammed impellers to leaking seals. Because we stock our trucks like rolling warehouses, most repairs are completed during the very first visit, so you can get back to cooking (and cleaning) without delay.
What you see on the estimate is what you pay—no hidden fees, no mysterious “overtime” charges. HEP’s transparent pricing means you can approve the cost of your garbage disposal repair before we ever pick up a wrench, and our 100% satisfaction guarantee keeps the pressure on us, not you. Call or book online today and discover why Dandridge homeowners say, “Call HEP—Problem Solved!”
FAQs
How does your transparent pricing work for garbage disposal repair in Dandridge?
Before we touch a wrench, you know the exact cost. Our technician inspects your disposal, diagnoses the issue, and presents a flat-rate quote that includes parts, labor, and tax. The price stays the same whether the job takes 30 minutes or two hours—no hidden fees, overtime charges, or upselling. You approve the amount in writing before any work begins.
What common problems can you fix without replacing the entire garbage disposal?
Most disposals can be saved with targeted repairs. We routinely resolve jammed flywheels, seized motors, leaking sink flanges, worn splash guards, bad reset buttons, loose electrical connections, and damaged wiring. If key components such as the grinding chamber or motor windings are still in good shape, repair is usually far more cost-effective than replacement.
When is a full garbage disposal replacement recommended instead of repair?
We suggest replacement when the unit is over 8–10 years old, has a cracked housing, a burned-out motor, or replacement parts exceed 50 % of a new unit’s cost. If your disposal’s power rating is too low for your household’s needs or it lacks modern safety features, upgrading also makes sense. We’ll outline both options and let you decide—again with upfront pricing for each.
Do you charge a separate trip or diagnostic fee in the Dandridge area?
No. Our transparent pricing model folds the diagnostic into the flat-rate repair quote. If you choose not to proceed after the diagnosis, you only pay a modest $49 service visit fee, which is waived entirely when we perform the repair the same day.
How soon can you repair my garbage disposal in Dandridge?
We offer same-day or next-day appointments Monday through Saturday for most zip codes in and around Dandridge, including Chestnut Hill and Shady Grove. Emergency slots are held for no-drain situations and severe leaks. Typical on-site repair time is 60–90 minutes, and 95 % of repairs are completed in a single visit because our vans carry the most common parts.
What warranty do you provide on garbage disposal repairs and parts?
All labor is covered for 12 months, and any new parts we install carry the manufacturer’s warranty—usually 1–5 years depending on the component. If the same problem recurs within the labor warranty period, we return at no charge to make it right. Replacement disposals installed by us include our workmanship guarantee plus the disposal manufacturer’s warranty.