Commitment To Quality

HEPCommitment To Quality

Commitment To Quality | Toilet Upgrades and Replacements | Plumbing | Cumberland Gap

For decades, HEP has delivered the reliable craftsmanship Cumberland Gap homeowners trust, and nowhere is that dedication clearer than in our expertly handled toilet upgrades and replacements. From water-saving high-efficiency models to comfort-height fixtures that make daily life a little easier, our licensed plumbers guide you through every choice, protect your flooring and fixtures during installation, and test each connection for flawless performance before we leave. You’ll see meticulous attention to detail in every seal, bolt, and flush—backed by transparent pricing and a satisfaction guarantee that never wavers.

Because a bathroom should feel like a refuge, we treat your project with the urgency and respect it deserves, arriving on schedule, cleaning up completely, and hauling away your old unit for responsible disposal. Whether you’re chasing lower utility bills, updating a historic home, or solving an urgent leak, HEP turns what could be a messy headache into an upgrade you’ll admire for years. Schedule your free consultation today and discover just how effortless premium plumbing can be.

FAQs

What are the most common signs that my toilet needs to be replaced instead of repaired?

Frequent clogging, hairline cracks in the porcelain, persistent leaks around the base, high water usage (older 3–5 gpf models), and recurring internal component failures all indicate that a full replacement is the most cost-effective and reliable solution.

Which types of new toilets do you recommend for Cumberland Gap homes?

We typically install WaterSense-certified 1.28 gpf gravity-flush or pressure-assist toilets, comfort-height elongated bowls for better ergonomics, and glazed trapways for smoother flushing. We also offer dual-flush models and ADA-compliant options to meet specific household needs.

How long does a toilet upgrade or replacement appointment take?

A standard replacement usually takes 1½–2 hours, including shutdown of the supply line, removal of the old unit, flange inspection, installation of the new wax ring or seal, setting and leveling the new toilet, reconnecting the water line, and full operational testing. Complexities such as flange repair or subfloor damage can add additional time.

Will you dispose of my old toilet, and is it environmentally responsible?

Yes. We remove the old toilet from your property and transport it to an EPA-approved recycling or disposal facility. Whenever possible, porcelain is crushed and reused in roadbed or concrete aggregate, reducing landfill waste.

How much can I save on my water bill by upgrading to a high-efficiency toilet?

Switching from an older 3.5 gpf toilet to a modern 1.28 gpf model can cut toilet water use by about 60 percent—an average savings of 13,000 gallons per year for a family of four. At Cumberland Gap’s typical water rates, that translates to $90–$120 in annual utility savings.

Do you handle local permits, code compliance, and any available rebates?

Absolutely. We pull plumbing permits for every replacement, ensure compliance with the Tennessee state plumbing code and Claiborne County regulations, and file inspection paperwork. We also help customers apply for any current TVA or municipal water-conservation rebates to maximize savings.

HEP
Book Online
(423) 819-7773