- HEP
- Comprehensive Repair Solutions
Comprehensive Repair Solutions
Comprehensive Repair Solutions | Electrical Repair | Electrical | Cumberland Gap
When the lights flicker, breakers trip, or power mysteriously fades, HEP’s seasoned electricians bring calm back to your Cumberland Gap home. Our team blends decades of experience with state-of-the-art diagnostic tools to pinpoint issues fast—whether it’s a worn outlet, outdated wiring, or storm-damaged service lines. From quick fixes to full panel replacements, we deliver prompt, code-compliant solutions that keep your family safe and your appliances running smoothly.
Trust a neighbor who understands the unique challenges of Appalachian weather and historic mountain properties. HEP stands by every electrical repair with transparent pricing, 24/7 emergency response, and a satisfaction guarantee that’s as solid as our craftsmanship. One call, and our fully licensed pros arrive ready to restore power, protect your investment, and brighten every corner of your home.
FAQs
What kinds of electrical repair services do you provide in the Cumberland Gap area?
Our team handles virtually any residential or light-commercial electrical repair. Common calls include circuit-breaker and fuse box troubleshooting, outlet and switch replacement, lighting and ceiling-fan repairs, fault tracking for flickering lights, wiring and rewiring of individual circuits, GFCI/AFCI protection upgrades, surge-protector installation, generator hookup, and EV-charger wiring. If you are unsure whether we can fix your specific issue, just give us a call—chances are we have already solved it for another Cumberland Gap client.
How soon can you arrive if I have an electrical emergency?
We offer 24/7 emergency dispatch throughout Cumberland Gap and the surrounding tri-state region. A licensed electrician is on call at all times, and in most cases we can be at your door within 60–90 minutes of your call. Our vans are fully stocked, so the majority of emergencies—such as tripped breakers that will not reset, partial power loss, or sparking outlets—are resolved on the first visit.
Are your electricians licensed and insured to work in this region?
Yes. Every technician who visits your home is a state-licensed journeyman or master electrician and carries full liability and workers-compensation insurance. Because Cumberland Gap borders Tennessee, Kentucky, and Virginia, our lead electricians maintain active licenses in all three states to ensure compliance with local codes no matter which side of the line you reside on.
How do you price electrical repairs, and will I know the cost before work begins?
We use an upfront, flat-rate pricing system. After diagnosing the problem, your electrician will show you a written quote that lists all parts, labor, and permit fees. Small repairs such as replacing a faulty receptacle typically fall between $95 and $150, while breaker replacements or fixture rewiring usually range from $150 to $350. You are never charged a penny more than the quoted amount unless you authorize additional work in writing.
What warning signs indicate I should call a professional instead of attempting a DIY fix?
Contact us immediately if you notice: • Repeated breaker trips or fuses blowing without an obvious cause • Lights dimming or flickering when appliances start • Outlets or switches that feel warm, buzz, or emit a burning odor • Shock or tingling sensations when touching appliances • Discolored wall plates or scorch marks near electrical devices DIY efforts in these situations can worsen the hazard or violate local electrical codes. A licensed electrician has the tools and training to repair the fault safely and ensure your system meets Cumberland Gap code requirements.
Do you back your electrical repair work with a warranty or guarantee?
Absolutely. All workmanship is covered by a written one-year labor warranty, and most replacement parts carry a manufacturer warranty of one to five years. If any problem related to our repair reappears within the warranty period, we will return and fix it at no charge. Your satisfaction and safety are our top priorities.