Plumbing Services
Plumbing Services | Plumbing | Crossville
When a pipe bursts at midnight or your water heater whispers its last goodbye, Crossville homeowners know they can count on HEP’s local experts. Our licensed team arrives fast, inspects every inch of your system, and delivers solutions that last—whether it’s a simple leak fix, a total bathroom repipe, or an energy-saving fixture upgrade. With upfront pricing, tidy workmanship, and a smile that says “Happy, Efficient, Professional,” we make stressful repairs feel refreshingly easy.
Beyond emergency calls, we help you plan for the future of your home. From annual maintenance plans to kitchen remodel consultations, our seasoned pros share clear advice and cost-saving tips rooted in decades of Tennessee know-how. Discover why your neighbors choose HEP for honest, high-quality plumbing care—then relax, knowing that the water is flowing exactly where it should.
FAQs
Which parts of Crossville and the Cumberland Plateau do you serve?
Our plumbers cover the entire 38555, 38571, and 38572 ZIP-codes as well as nearby communities such as Fairfield Glade, Lake Tansi, Crab Orchard, and Pleasant Hill. If you are anywhere within a 25-mile radius of downtown Crossville, chances are we can reach you the same day. If you are unsure whether you’re in our service area, give us a call and we’ll confirm within minutes.
Do you provide 24/7 emergency plumbing service?
Yes. Burst pipes, sewer backups, and water-heater leaks rarely happen at convenient times, so we keep a licensed technician on call around the clock—including weekends and holidays. When you phone our emergency line, you will reach a live dispatcher who can usually have a plumber at your door in Crossville within an hour. There is no after-hours surcharge; you only pay our standard diagnostic fee and the cost of the repair.
What types of plumbing work can you handle?
We are a full-service plumbing company. Residential and light-commercial services include leak detection, pipe repair and repiping, drain cleaning, hydro-jetting, sewer line inspection and replacement, water-heater installation (tank and tankless), fixture installation, bathroom and kitchen remodel plumbing, well pump service, backflow testing, and water-quality solutions such as softeners and filtration systems. If water flows through it, we fix, replace, or install it.
How quickly can you schedule a non-emergency appointment, and what does the visit cost?
For routine service we can usually book you within 24–48 hours. We offer two-hour arrival windows so you don’t spend the entire day waiting. Our diagnostic/dispatch fee is $49; this covers the trip to your property and a comprehensive evaluation. If you authorize the repair during the same visit, we waive that fee entirely—you pay only the quoted price for the work.
Are your plumbers licensed and insured in Tennessee?
Absolutely. Every technician holds a current Tennessee L.P.L. (Limited Licensed Plumber) credential or higher, and our company maintains both general liability and workers’ compensation insurance. We pull permits and schedule inspections when required by the City of Crossville or Cumberland County, ensuring your project meets all local and state codes.
How can I minimize damage or prepare before the plumber arrives?
For active leaks, locate your main shut-off valve—usually near the water meter, at the well pressure tank, or where the supply line enters the crawlspace—and turn it clockwise to stop the water. Turn off the breaker to an electric water heater or the gas valve to a gas unit if it is leaking. Clear the area around the problem so the technician has easy access, and move pets to a safe spot. Jot down when the issue started and any DIY fixes you attempted; this information speeds up diagnosis and saves you money.