Quality Service
Quality Service | HVAC Unit Replacement | Heating and Air Conditioning | Crossville
When your Crossville home’s comfort hangs in the balance, HEP’s Quality Service Heating & Air Conditioning team steps in with fast, friendly expertise. Our seasoned technicians assess your system’s age, efficiency, and repair history, then guide you through a seamless HVAC unit replacement that lowers energy bills and restores year-round peace of mind. From the first call to the final temperature check, we treat you like family—arriving on time, protecting your home, and explaining every option in plain English.
Choose from industry-leading equipment backed by robust warranties, flexible financing, and HEP’s signature 100% satisfaction guarantee. Whether you’re battling midsummer humidity or an unexpected cold snap, we keep Crossville households cozy with precision installs, tidy workmanship, and attentive follow-up care. Discover why neighbors across the Plateau trust HEP to turn “uh-oh” moments into effortless comfort upgrades.
FAQs
When should I consider replacing my HVAC unit instead of repairing it?
Most systems in Crossville last 12–15 years with proper maintenance. Replacement is usually the smarter choice if your unit is 10+ years old, requires costly repairs that exceed 30 % of the price of a new system, suffers repeated breakdowns, or can no longer keep your home comfortable during our humid summers and chilly winters. A new, high-efficiency unit can reduce energy bills by 20-40 % and avoid the uncertainty of ongoing repair costs.
What size HVAC system do I need for my Crossville home?
Correct sizing is based on a Manual J load calculation that considers square footage, insulation levels, window orientation, airtightness, number of occupants, and even local climate data for Cumberland County. Oversized units short-cycle and waste energy; undersized units run constantly and wear out early. Our Comfort Consultants measure your home, run the software calculation, and present options in BTUs and SEER2 ratings that match your exact heating and cooling load.
How long does a typical HVAC replacement take from start to finish?
For most residential projects, the entire process—from the in-home assessment to the final quality check—takes 1–3 days. The on-site installation itself is usually completed in a single day by a two-person crew. More complex jobs (adding new ductwork, zoning, or indoor air-quality accessories) may require an extra day. We obtain any necessary City of Crossville permits, schedule the inspection, and leave your home clean before we leave.
Are there energy-efficient options that can lower my utility bills in Crossville’s climate?
Yes. Today’s high-efficiency heat pumps and dual-fuel systems are designed for the Tennessee Plateau’s moderate winter temperatures and hot, humid summers. Models with SEER2 ratings of 16–20 and HSPF2 ratings of 8.8–10 deliver significant savings. Variable-speed compressors adjust output to match demand, eliminating temperature swings and using up to 40 % less electricity. Pairing the new unit with a smart thermostat can add another 8–10 % in savings.
What rebates or financing options are available for HVAC replacement in Crossville?
You may qualify for federal tax credits under the Inflation Reduction Act (up to $2,000 for qualifying heat pumps), TVA EnergyRight rebates, and occasional incentives from Volunteer Energy Cooperative. Quality Service Heating & Air Conditioning also offers 0 % APR financing for up to 18 months with approved credit, plus longer-term low-interest plans. During your estimate, we’ll calculate all available rebates and handle the paperwork so you receive the full benefit.
Why choose Quality Service Heating & Air Conditioning for my unit replacement?
We’re a family-owned, Crossville-based company with 25 years of experience and NATE-certified technicians. Our replacements include a no-surprise upfront quote, a 10-year parts warranty, and a 2-year labor warranty (extendable to 10 years). We perform a post-installation airflow and refrigerant verification, register your equipment with the manufacturer, and provide a complimentary first-year maintenance visit. Our 4.9-star local reputation is built on punctuality, craftsmanship, and treating your home like our own.