Peace Of Mind

HEPPeace Of Mind

Peace Of Mind | Heating and Air Conditioning | Crab Orchard

Crab Orchard families deserve to feel comfortable every day of the year, and HEP’s Peace of Mind plan is designed to make that happen. Our licensed technicians handle everything from seasonal tune-ups to unexpected emergency repairs, keeping your heating and air conditioning running smoothly while you relax. With priority scheduling, no-surprise pricing, and detailed system inspections, you’ll enjoy efficiency you can see on your energy bills and reliability you can feel the moment you walk through the door.

As part of the Crab Orchard community, we answer calls fast, arrive on time, and treat your home as if it were our own. Whether you’re battling July humidity or a January cold snap, the Peace of Mind plan wraps you in worry-free comfort, extending equipment life and protecting your investment. Sign up today and experience why neighbors across the Plateau trust HEP to keep comfort simple.

FAQs

What heating and air conditioning services do you offer in Crab Orchard?

We provide a full range of HVAC services, including new system installation, replacement of outdated units, seasonal tune-ups, 24/7 emergency repairs, indoor air-quality solutions, ductwork inspection and cleaning, thermostat upgrades, and energy-efficiency consultations. Whether your home needs a quick repair or a complete comfort overhaul, our certified technicians can handle it.

How quickly can you respond to an HVAC emergency in Crab Orchard?

Our emergency line is staffed 24 hours a day, 7 days a week. Because we’re local to Crab Orchard, a technician is typically dispatched within one hour of your call, even on nights, weekends, and holidays. Our trucks are fully stocked with common replacement parts so most issues can be fixed on the first visit.

What brands and equipment do you service or install?

We install and service all major HVAC brands, including Trane, Carrier, Lennox, Rheem, Goodman, and York. Our technicians are factory-trained and keep up with manufacturer certifications, so you’ll never have to worry about brand compatibility or warranty concerns.

How often should I schedule maintenance for my HVAC system?

For optimal performance and to maintain manufacturer warranties, we recommend two tune-ups per year: one in early spring for your air conditioner and one in early fall for your furnace or heat pump. Routine maintenance helps prolong equipment life, improve energy efficiency, reduce breakdowns, and keep utility bills in check.

Do you offer any peace-of-mind maintenance plans?

Yes. Our Comfort Club Membership includes bi-annual tune-ups, priority scheduling, a 15% discount on repairs, no overtime fees, and an extended labor warranty on any parts we install. Members also receive an annual indoor air-quality assessment and safety inspection at no additional charge.

What financing or rebate options are available for new HVAC systems?

We partner with reputable lenders to offer flexible financing plans, including 0% APR for up to 60 months to qualified homeowners. In addition, many high-efficiency units qualify for federal tax credits and local utility rebates. During your in-home estimate, we’ll outline all current incentives and handle the paperwork so you can maximize savings.

HEP
Book Online
(423) 819-7773