High-quality Electricity
High-quality Electricity | Generators | Electrical | Crab Orchard
When storms roll across Crab Orchard or a worksite demands uninterrupted power, you deserve equipment that starts instantly and runs flawlessly. HEP sources only premium-grade generators built to handle Tennessee’s toughest conditions, then backs every unit with hometown expertise. From sizing and installation to routine maintenance, our electricians keep your lights on, your freezers cold, and your projects on schedule without guesswork or delays.
What sets us apart is the personal touch: fast response times, transparent pricing, and a service team that treats your property like their own. Whether you need a compact backup for your cabin or a heavy-duty solution for commercial facilities, HEP delivers dependable electricity, genuine peace of mind, and the kind of neighborly support you can count on long after the switch is flipped.
FAQs
What types of generators do you install and service in Crab Orchard?
Our team works with a full range of residential, commercial, and industrial generators, including standby (automatic backup) units, portable gasoline or diesel generators, PTO-driven farm generators, and inverter models for sensitive electronics. We are factory-trained on major brands such as Generac, Cummins, Kohler, Briggs & Stratton, and CAT, so we can handle everything from new system design and installation to warranty repairs and long-term maintenance.
How do I determine the right size generator for my home or business?
Proper sizing starts with an accurate load calculation. We conduct an on-site assessment where we list every critical circuit or piece of equipment you want powered during an outage, measure starting (surge) and running wattages, and factor in future expansion. For homes, this can range from 7 kW for a few essentials to 22 kW+ for whole-house coverage. Commercial facilities may need anywhere from 30 kW to several hundred kW. Once we know your load profile, we recommend a generator with at least a 20 % buffer to ensure reliability under peak demand.
Do I need a permit to install a standby generator in Crab Orchard?
Yes. Both Lincoln County (for the Crab Orchard area) and the City require electrical and, in some cases, building permits for permanent generator installations. As a licensed electrical contractor, we handle the entire permitting process—submitting load calculations, site plans, and gas line diagrams—so your project meets the National Electrical Code (NEC), local zoning setbacks, and utility interconnection guidelines. Final inspections are scheduled once the unit is installed and commissioned.
What is the difference between standby and portable generators?
Standby generators are permanently installed outside your property, connected to a natural-gas or propane line, and paired with an automatic transfer switch (ATS). When utility power fails, they start within seconds and supply electricity to selected circuits or your entire panel without manual intervention. Portable generators are mobile, fueled by gasoline or diesel, and must be started and connected manually—typically via extension cords or a manual transfer switch. Standby units deliver higher power output, quieter operation, longer runtimes, and hands-free convenience, whereas portables are more economical for occasional, short-term use.
How often should my generator be serviced and what does maintenance include?
For standby units, manufacturers recommend a full preventive maintenance visit every 6–12 months or after every 200 hours of run time, whichever comes first. Our standard service includes: oil and filter change, air filter replacement, spark plug inspection, coolant and battery checks, fuel system inspection, load bank testing, firmware updates, and verification of the automatic transfer switch operation. Portable generators should have oil changes every 25–50 hours of use and seasonal fuel system conditioning if stored for long periods.
Can your team provide 24/7 emergency generator repair in Crab Orchard?
Absolutely. We maintain an on-call technician roster around the clock. If your generator fails during an outage, call our emergency hotline and we will dispatch a certified technician—usually within two hours—to diagnose the issue, perform on-site repairs when possible, or arrange for rapid parts delivery from our regional warehouse. Our service trucks are stocked with common replacement items such as batteries, belts, regulators, and control boards to minimize downtime.