Generator Solutions
Generator Solutions | Generators | Electrical | Crab Orchard
Life in Crab Orchard is too full of outdoor adventures, family gatherings, and thriving businesses to be interrupted by sudden power outages. HEP’s generator solutions keep your lights, Wi-Fi, and essential equipment running smoothly, rain or shine. From compact home standby units to heavy-duty commercial generators, our licensed electricians design a seamless backup system that fits your space, budget, and energy demands. We handle every detail—load calculations, permits, fuel connections, and smart transfer switches—so you can enjoy uninterrupted comfort and productivity.
When the sky turns dark or the grid goes down, you’ll feel confident knowing a HEP technician is only a phone call away. Our local team offers 24/7 emergency support, preventive maintenance plans, and transparent, upfront pricing on repairs, upgrades, and new installations. Discover why your neighbors trust HEP for dependable power peace of mind and let our generators safeguard what matters most to you.
FAQs
What kinds of generators do you install and service in Crab Orchard?
We handle the full spectrum of residential and light-commercial generators, including air-cooled standby units from 10–26 kW, liquid-cooled models up to 150 kW, and portable inverter generators. Major brands we stock and service are Generac, Briggs & Stratton, Kohler, and Cummins. We also offer PTO-driven and diesel options for farms and small industrial sites common in the Crab Orchard area.
How do I know what size generator my home or business needs?
We perform a free on-site load analysis in which we total the starting (surge) and running watts of critical appliances—HVAC, well pumps, refrigerators, networking, etc. For homes in Crab Orchard, whole-house coverage usually falls between 14 kW and 24 kW, while essential-circuit backup can require as little as 9–12 kW. Commercial offices and small workshops often need 30–60 kW. After the load calculation, we present at least two sizing options with cost comparisons so you can choose the coverage level and budget that fit best.
What permits or inspections are required in Crab Orchard for standby generator installation?
Standby generators tie directly into the electrical and fuel systems, so the City of Crab Orchard (or Cumberland County if you’re outside city limits) requires an electrical permit and, when using propane or natural gas, a fuel-gas permit. We submit all paperwork to the building department, schedule the electrical rough-in and final inspections, and coordinate with your gas supplier for pressure checks. Homeowners have no forms to file—our team handles the entire permitting process.
How often does a generator need maintenance and what does it involve?
A standby generator should receive a full service every 12 months or after 200 running hours, whichever comes first. Maintenance includes an oil and filter change, spark-plug replacement, valve adjustment (on some models), battery load test, air-filter replacement, firmware updates, and exercising the unit under load. Because Crab Orchard’s pollen counts are high in spring, we often recommend changing the air filter twice a year to ensure peak airflow.
Will a generator automatically start during a power outage?
Yes. All standby units we install include an automatic transfer switch (ATS). When utility power in Crab Orchard drops below acceptable voltage for more than a few seconds, the ATS signals the generator to start, transfers selected circuits to generator power, and then switches back to the grid once normal service is restored. The transition is seamless and typically takes 10–15 seconds, so critical systems like sump pumps and medical devices remain protected.
What is the typical cost and timeline for a complete standby generator installation?
For a turnkey 18–24 kW natural-gas standby system in Crab Orchard, the total investment ranges from $9,500 to $14,000. This includes the generator, ATS, concrete pad, gas plumbing, permits, and final testing. Smaller essential-circuit packages start around $7,000, while large commercial units can exceed $25,000. After the initial site visit, equipment arrives in 1–2 weeks, installation takes 1–2 days, and final inspection typically occurs within a week, giving most customers full backup power in under a month.