Personalized Service

HEPPersonalized Service

Personalized Service | Toilet Upgrades and Replacements | Plumbing | Cowan

Whether you’re battling constant clogs, sky-high water bills, or a dated look that drags down your bathroom, HEP’s plumbing pros in Cowan have the perfect fix. Our team specializes in toilet upgrades and replacements, guiding you through today’s most efficient, comfort-focused models and tailoring every installation to your home’s specific needs. From sleek two-piece designs to powerful low-flow systems, we handle the heavy lifting while you enjoy a quieter, cleaner, more eco-friendly flush.

Expect courteous, on-time technicians, transparent pricing, and workmanship backed by our long-standing local reputation. We’ll remove your old unit, check supply lines and seals, and leave the space spotless—so all that’s left for you is the satisfaction of a bathroom that looks better, saves water, and simply works. Schedule your personalized service today and discover why Cowan homeowners trust HEP for plumbing solutions that last.

FAQs

How do I know when my toilet needs to be upgraded or replaced?

Common indicators include persistent leaks around the base, cracks in the porcelain, frequent clogs, rising water bills due to inefficient flushing, or difficulty finding replacement parts for older models. If repairs are becoming more frequent or costly, a modern, water-efficient replacement is usually the smarter long-term choice.

How long does a toilet replacement take from start to finish?

For most standard installations in Cowan, the entire process—from shutting off the water supply and removing the old toilet to installing, sealing, and testing the new unit—can be completed within 2–3 hours. Complex situations, such as sub-floor repairs, flange issues, or relocating the toilet, may extend the job to a half day. We’ll provide a precise timeline after our on-site assessment.

What water-saving toilet options are available?

We offer dual-flush, low-flow, and pressure-assisted toilets that meet or exceed Australia’s WELS (Water Efficiency Labelling and Standards) ratings. These models can reduce water usage by up to 60 % compared with older 11–12 L single-flush toilets, helping you save on utility bills and support Cowan’s water-conservation goals.

What factors affect the cost of a toilet upgrade or replacement?

Pricing depends on the style and brand of the toilet you choose, the condition of existing plumbing, the need for flange or seal repairs, any floor or tiling work, and whether disposal of the old unit is required. We provide a detailed, itemised quote before work begins, so you know exactly what to expect—no hidden fees.

Do you take care of council regulations and disposal of my old toilet?

Yes. We comply with NSW plumbing codes and Cowan Council requirements, ensuring all work is certified and documented. We also remove and responsibly dispose of your old toilet, recycling components whenever possible, so you don’t have to worry about transport or landfill regulations.

What kind of warranty and after-service support do you provide?

All new toilets come with the manufacturer’s warranty (typically 5–10 years on the china and 12–24 months on internal parts). Our labour is backed by a 12-month workmanship guarantee. If any issues arise within that period, simply call us and we’ll return to make things right at no additional cost.

HEP
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(423) 819-7773