- HEP
- Quality Meets Innovation
Quality Meets Innovation
Quality Meets Innovation | Electrical Fixtures | Electrical | Cowan
At HEP in Cowan, quality meets innovation in every switch, socket, and statement piece we design. Our electrical fixtures are engineered for effortless installation, built with premium materials that stand up to daily use, and styled to elevate any residential or commercial space. From sleek, modern profiles to timeless classics, each product reflects our commitment to marrying performance with aesthetics.
Behind every glow, click, and connection is rigorous testing and cutting-edge technology that prioritizes safety, energy efficiency, and long-term reliability. Whether you’re renovating a heritage home or specifying a new build, trust HEP to deliver the perfect balance of form and function—so your projects shine brighter, last longer, and feel unmistakably refined.
Ready to reimagine your next project? Explore our full range today and experience how uncompromising craftsmanship transforms ordinary electrical solutions into extraordinary design moments.
FAQs
What types of electrical fixtures do you offer in Cowan?
We stock a comprehensive range that covers residential, commercial and light-industrial needs, including LED downlights, pendants, surface-mounted fittings, outdoor weatherproof luminaires, smart switches, dimmers and specialty task lighting. Because we work with multiple premium manufacturers, we can supply everything from classic designs that blend into heritage homes to cutting-edge architectural fittings for contemporary spaces.
How do you ensure the quality of the fixtures you supply?
All products go through a two-step verification process before they reach our shelves. First, we partner only with brands that hold ISO 9001 certification and have documented in-house testing for heat dissipation, ingress protection (IP) and electrical safety. Second, we perform our own random batch inspections in Cowan, checking build materials, driver stability and lumen output. This layered approach lets us guarantee long service life and consistent performance.
Are your fixtures energy-efficient and compliant with Australian standards?
Yes. Every luminaire carries an Australian Regulatory Compliance Mark (RCM) and complies with AS/NZS 60598 for safety. Most models use high-efficiency LED chips that deliver up to 120 lm/W, helping you lower power consumption by up to 80 % compared with traditional halogen or incandescent fittings. In addition, many of our smart products integrate with motion sensors and daylight harvesting controls for further energy savings.
Do you provide professional installation services in Cowan?
Absolutely. We have a team of licensed Level 2 electricians who can handle everything from simple ceiling-light replacements to large-scale fit-outs for new builds. They carry full public-liability insurance, follow Safe Work NSW guidelines and leave every job site clean and fully certified. You can book installation at the point of purchase or request it later through our online portal.
How long is the warranty on your fixtures, and what does it cover?
Most residential and commercial fixtures come with a 5-year manufacturer’s warranty that covers defects in materials, driver failure and premature LED degradation (below 70 % lumen maintenance). Outdoor architectural ranges carry a 10-year corrosion and colour-fastness warranty. Should an issue arise, we offer a hassle-free replacement or credit—simply keep your proof of purchase and our service team will handle the rest.
Can you help me choose the right fixture or create a custom lighting solution?
Yes. Our in-house lighting consultants provide complimentary design sessions, either in our Cowan showroom or via video call. They evaluate room dimensions, ceiling heights, colour temperatures and control requirements, then generate a full lux-level layout using CAD and Dialux software. If an off-the-shelf product won’t meet your brief, we can commission custom fittings—adjusting beam angles, finishes or mounting options—to match your exact visual and performance targets.