Meticulously Designed Fixtures

HEPMeticulously Designed Fixtures

Meticulously Designed Fixtures | Electrical Fixtures | Electrical | Cowan

From the warm glow of statement pendants to the subtle sophistication of recessed spots, HEP curates meticulously engineered fixtures electrical solutions that elevate every room in Cowan. Each component is crafted to harmonize aesthetics with performance, ensuring seamless installation, long-lasting reliability, and an unmistakably modern edge.

Discover how our electrical fixtures blend precision engineering with designer flair. Tested beyond industry standards and styled for contemporary living, they deliver safety, efficiency, and a touch of brilliance that transforms ordinary spaces into inspired environments.

FAQs

What types of electrical fixtures do you supply in Cowan?

Our Cowan showroom and online catalogue carry a full range of electrical fixtures, including downlights, pendant lights, wall sconces, ceiling fans with integrated lighting, smart switches, weather-proof outdoor fittings, power points and data outlets. All fixtures are available in multiple finishes (matte black, brushed nickel, antique brass, white gloss, etc.) and lamp technologies such as LED, CFL and smart-ready GU10, so you can match the aesthetics and performance requirements of any residential or commercial project.

Are your fixtures compliant with Australian Standards and local regulations?

Yes. Every product we stock is tested and certified to AS/NZS standards, including AS/NZS 60598 for luminaires and AS/NZS 3112 for plug-tops and sockets. Compliance plates or RCM (Regulatory Compliance Mark) labels are visible on each fixture, ensuring they meet both national regulations and the specific wiring rules enforced by electricians in Cowan under AS/NZS 3000. Certificates of Conformity are available on request for council approvals or insurance purposes.

Do you offer installation services or can you recommend qualified electricians in Cowan?

While we do not perform installations directly, we maintain a vetted network of licensed Level 2 electricians who service the Cowan and Ku-ring-gai areas. When you purchase a fixture, we can provide up to three local installer contacts, each fully insured and familiar with our product lines. This guarantees the fixtures are fitted safely, comply with switchboard load calculations, and preserve your manufacturer warranty.

How energy-efficient are your LED fixtures and will they lower my power bill?

Our LED fittings operate at 80–110 lumens per watt—roughly 75 % more efficient than traditional halogens. For example, replacing a 50 W halogen downlight with our 8 W LED equivalent reduces consumption by 42 W per fitting. In a typical Cowan home with 20 downlights, that’s about 300 kWh saved annually, equating to a $90–$110 reduction on your electricity bill (based on 30 ¢/kWh). All LEDs carry an L70 rating of 50,000 hours, so you could use them 4 hours per day for 34 years before reaching 70 % brightness.

What warranty and after-sales support do you provide?

Most indoor fixtures come with a 3-year replacement warranty, while outdoor and commercial-grade products carry a 5-year warranty. LED drivers and remote controls are covered for 2 years. Should a fault occur, simply email proof of purchase and a brief description; we’ll arrange a free courier pickup in Cowan, test the item, and ship a replacement or process a refund within 7 business days. Our technical support team is also available Monday–Saturday to help with dimmer compatibility, spare parts and smart-home integration.

How fast can you deliver to Cowan and is click-and-collect available?

Orders placed before 2 pm ship the same business day from our Hornsby distribution centre. Standard delivery to Cowan (Postcode 2081) takes 1–2 business days via StarTrack, and express service is usually next-day. Delivery is free for orders over $150; otherwise a flat $12 fee applies. If you prefer, you can opt for click-and-collect during checkout and pick up your fixtures in our Cowan store within 2 hours, subject to stock availability.

HEP
Book Online
(423) 819-7773