Professional Service
Professional Service | Heating and Air Conditioning | Cosby
When the Smoky Mountain air turns unpredictable, HEP keeps Cosby homes and businesses perfectly comfortable. Our licensed technicians arrive on time, listen to your concerns, and use the latest diagnostic tools to pinpoint problems fast. From precision tune-ups to full system replacements, our heating and air conditioning experts deliver craftsmanship you can feel—backed by honest pricing and a satisfaction guarantee.
Whether you’re upgrading to a high-efficiency unit, scheduling seasonal maintenance, or facing a late-night breakdown, we make the process effortless. Count on courteous service, tidy work areas, and clear communication every step of the way, so the only thing you notice is a home that feels just right. Call today and discover why Cosby trusts HEP for comfort that lasts all year long.
FAQs
What heating and air-conditioning services do you provide in Cosby?
We offer complete HVAC solutions, including new system installation, replacement of outdated units, seasonal tune-ups, 24/7 emergency repairs, ductwork design and sealing, indoor-air-quality upgrades, and smart thermostat integration. All services are performed by certified technicians who understand the specific climate and building codes of Cosby and the greater Cocke County area.
How quickly can you respond to an HVAC emergency in Cosby?
Our emergency team is on call 24/7. Because we are based locally, most homes and small businesses in Cosby can expect a technician on site within 2–4 hours of the call, day or night. We carry a large inventory of common parts on each service vehicle to complete most repairs during the first visit.
Are there energy-efficient options suitable for Cosby’s climate?
Yes. We install high-efficiency heat pumps, dual-fuel systems, and ENERGY STAR® air conditioners designed to handle Cosby’s hot, humid summers and cool winters. Variable-speed compressors, smart thermostats, and proper load calculations ensure optimal efficiency. Customers often see utility-bill reductions of 20–40 % after upgrading from older 10–13 SEER equipment to modern 16–20 SEER models.
Do you offer maintenance plans and what do they include?
Our Comfort Club maintenance plan provides two precision tune-ups per year (spring A/C and fall heating), priority scheduling, no overtime charges, a 15 % discount on repairs, and documented inspection reports that keep manufacturer warranties valid. Members also receive complimentary air-filter replacements and thermostat battery checks during each visit.
What warranties and guarantees come with your HVAC installations?
All new systems include a 10-year manufacturer parts warranty and a one-year labor warranty. We also provide a 100 % Satisfaction Guarantee—if the equipment does not perform as promised within the first year, we will repair, replace, or refund at no cost. Extended labor warranties up to 10 years are available for added peace of mind.
Is financing available for new heating or cooling systems?
Yes. We partner with local and national lenders to offer flexible financing, including 0 % APR plans for up to 18 months and low-interest terms up to 120 months. Approval usually takes less than 15 minutes, allowing you to install a high-efficiency system today and spread payments over time without straining your budget.