Heating Needs
Heating Needs | Heat Repair | Heating and Air Conditioning | Cosby
When winter temperatures in Cosby dip low enough to make the Smokies sparkle, HEP’s seasoned technicians move just as fast as the mountain winds. We handle every facet of heat repair, from pinpointing hidden electrical faults to reviving gas furnaces that have gone silent overnight. Armed with the latest diagnostic tools and a commitment to transparent pricing, our crew arrives on-time, in uniform, and ready to restore cozy comfort before the chill settles into your walls.
Because we live and work right here in East Tennessee, we understand that a dependable heating system isn’t a luxury—it’s a lifeline. Whether you woke up to lukewarm air or noticed your energy bills climbing, one call to HEP means prompt service, genuine parts, and workmanship backed by a satisfaction guarantee. Let us keep your home safe, efficient, and inviting so you can focus on enjoying crisp mountain mornings instead of worrying about your furnace.
FAQs
What types of heating systems do you repair in Cosby?
Our technicians are trained to service and repair all major residential and light-commercial heating systems used in Cosby, including natural-gas and propane furnaces, electric furnaces, heat pumps, geothermal units, boilers, ductless mini-splits, and packaged rooftop units. We stock most common replacement parts on our service trucks so we can complete the majority of repairs on the first visit.
How fast can you respond to an emergency heat-repair call?
For customers in Cosby and the surrounding Cocke County communities, we provide 24/7 emergency service. Calls received before 8 p.m. are usually answered within 2 hours; after-hours or severe-weather calls are normally handled within 3–4 hours. Our dispatch system sends the closest available technician to minimize downtime and keep your family safe and warm.
What are the warning signs that my furnace or heat pump needs professional repair?
Call us if you notice any of the following: uneven temperatures or cold spots, strange smells (burning, musty, or gas odors), loud or new noises (grinding, banging, squealing), short cycling or system shutting off before reaching the set temperature, a sudden spike in utility bills, or the presence of yellow pilot light flames or error codes on the thermostat. Early attention can prevent small issues from becoming costly breakdowns.
Do you offer maintenance plans to prevent future heating problems?
Yes. Our Comfort Shield Maintenance Plan includes two precision tune-ups per year—one for heating in the fall and one for cooling in the spring. Members receive priority scheduling, a 15 % discount on all repairs, no overtime fees, and documented service records that help maintain your manufacturer’s warranty. Regular maintenance can improve efficiency by up to 20 % and extend equipment life by several years.
How much does a typical heat repair cost in Cosby, and what affects the price?
Our diagnostic visit is $95, which covers a full system inspection and a written estimate before any work begins. Most common repairs (igniter replacement, capacitor, blower motor cleaning) run between $150 and $600, including parts and labor. Prices vary based on the complexity of the repair, availability of parts, brand-specific components, and whether service is performed after normal business hours. We always disclose costs upfront so there are no surprises.
Are your technicians licensed and insured, and do you guarantee your work?
Absolutely. All of our HVAC technicians hold Tennessee mechanical licenses, are EPA-certified for refrigerant handling, and undergo regular background checks and drug screenings. We carry full liability and workers’ compensation insurance for your protection. Every repair is backed by our 1-year parts and labor warranty, and if the same problem recurs within 30 days we’ll return at no charge until you’re satisfied.