Customer Service

HEPCustomer Service

Customer Service | Electric Panel Upgrades | Electrical | Cosby

When flickering lights, tripped breakers, or the need for new high-demand appliances start hinting that your Cosby home’s electrical system is aging, HEP’s customer-first electricians are ready to help. Our team specializes in seamless electric panel upgrades, bringing your service up to current code, expanding capacity, and giving you the peace of mind that every outlet and fixture is protected by modern, reliable circuitry. From the first call, you’ll notice our friendly scheduling, clear pricing, and respect for your time—traits that have made HEP a trusted neighbor throughout the Smokies.

We arrive on-time, safeguard your space with drop cloths and shoe covers, and walk you through each step so there are zero surprises after the power is restored. Whether you’re planning a renovation, adding a hot tub, or simply tired of resetting that stubborn breaker, we combine deep technical know-how with a genuine commitment to customer service electrical excellence. Let HEP’s licensed pros upgrade your panel today and power the next chapter of comfort, efficiency, and safety in your Cosby home.

FAQs

What is an electric panel upgrade and why might I need one in Cosby?

An electric panel upgrade involves replacing your existing breaker box with a new panel that can safely deliver more amperage (usually 200 A or higher) to the home. Older Cosby properties often still rely on 60–100 A panels that were never designed for today’s electronics, HVAC systems, and high-demand appliances. Upgrading ensures your wiring is protected by modern breakers, reduces nuisance tripping, and brings the service up to current National Electrical Code (NEC) and Sevier/Cocke County requirements.

How can I tell my home’s electrical panel is due for an upgrade?

Warning signs include frequently tripped breakers or fuses, warm breaker slots, a burning smell, flickering lights, a panel manufactured by recalled brands (e.g., Federal Pacific or Zinsco), lack of open breaker spaces, or evidence of corrosion/ rust. If your home was built before the 1990s and hasn’t had a major electrical renovation, a professional inspection is strongly recommended.

Will upgrading my panel increase capacity for new appliances, EV chargers, or a home addition?

Yes. A larger main panel with additional breaker spaces allows you to add high-load circuits for heat pumps, hot tubs, EV chargers, workshops, or a future room addition. We calculate your home’s load demand using NEC Article 220 to size the new panel and service entrance so there is ample head-room for present and future electrical needs.

Do I need a permit for an electric panel upgrade in Cosby, and will you handle the paperwork?

Absolutely. Tennessee law requires a permit and inspection for service upgrades. As a licensed and insured electrical contractor, we file the permit with the local building department, coordinate with the utility (Sevier or Newport Utilities), schedule the inspection, and provide you with all documentation once the job passes. You don’t have to manage any bureaucracy yourself.

How long does the upgrade process take and will my power be off the whole time?

Most standard residential panel upgrades are completed in one working day. Your power will be shut off while we disconnect the old service and install the new meter base, panel, and grounding—typically 4–8 hours. We schedule the work at a time that minimizes inconvenience, and we always restore temporary power for critical devices when possible.

What does a typical panel upgrade cost and are financing options available?

Costs vary with amperage (100 A vs. 200 A), panel location, wire length, and utility requirements, but most Cosby upgrades fall between $1,800 and $3,500. We provide an upfront, itemized quote after a free on-site assessment. For larger projects, we offer 0% or low-interest financing through our lending partners so you can improve safety today and pay over time.

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