Plumbing Emergencies
Plumbing Emergencies | Emergency Plumbing | Plumbing | Corryton
When a pipe bursts at midnight or the water heater floods your basement during Sunday brunch, Corryton homeowners know they can count on HEP’s seasoned pros. Our fully licensed technicians arrive fast, armed with the latest tools to diagnose, contain, and repair leaks, blockages, or sewer line back-ups before they can ruin your walls or floors. Friendly service, clear pricing, and tidy workmanship come standard—because we treat every call like it’s our own home on the line.
Day or night, rain or shine, we’re on call for emergency plumbing that restores your comfort and protects your property. From quick fixture replacements to complex repiping, you’ll get reliable solutions backed by solid warranties and the reassurance of a locally rooted team that’s “on the way” whenever you need us most.
FAQs
What counts as a plumbing emergency in Corryton?
Any situation that can quickly cause water damage, health hazards, or loss of essential service is considered an emergency. Examples include burst or frozen pipes, major leaks you can’t control, sewer backups, overflowing toilets, gas or water heater leaks, and complete loss of water pressure. If the problem can’t wait until regular business hours without risking property damage or safety, call our 24/7 emergency line.
Do you really provide 24/7 emergency service, and how fast can you get to my Corryton home?
Yes. Our emergency plumbing team is on call 24 hours a day, 7 days a week—including nights, weekends, and holidays. Because we’re based near Corryton, our average response time is 60–90 minutes from your call, depending on weather and traffic. We’ll give you an accurate ETA over the phone and keep you updated if anything changes.
What should I do while waiting for the emergency plumber to arrive?
First, shut off the main water supply valve to stop additional flooding. If you can’t locate it, we’ll guide you over the phone. Next, switch off electricity to any affected area if water is spreading near outlets or appliances. Mop up standing water to minimize damage and move valuables to a dry spot. Avoid using chemical drain cleaners or attempting complex repairs yourself—they can make the problem worse. Our dispatcher will provide step-by-step advice until the technician arrives.
Are your emergency plumbers licensed, insured, and background-checked?
Absolutely. Every technician holds a current Tennessee journeyman or master plumbing license, carries full liability and workers’ compensation insurance, and passes annual background and drug screenings. We also undergo regular training in the latest safety protocols and repair technologies, ensuring you receive professional and trustworthy service any time of day.
How is emergency plumbing priced, and will I pay extra after hours?
We charge a modest emergency service fee to cover the costs of after-hours staffing and rapid dispatch, but we never add hidden or surprise charges. Once on site, your plumber will inspect the problem and provide a written, upfront quote before any work begins. If multiple repair options exist, we’ll explain the pros, cons, and costs of each so you can choose what fits your budget. All repairs are backed by our workmanship warranty.
What kinds of emergency repairs can you handle?
Our fully stocked service vehicles let us solve most issues on the first visit. We repair or replace burst pipes (copper, PEX, PVC), thaw and insulate frozen lines, clear sewer blockages with hydro-jetting, fix overflowing or leaking toilets, replace failed water heater components, and locate hidden slab or wall leaks with electronic detection. If specialty parts are required, we’ll make the system safe, order parts immediately, and return ASAP to finish the job.