Emergency Repairs
Emergency Repairs | Commercial Plumbing | Plumbing | Corryton
When a burst pipe floods your storefront at midnight or a backed-up sewer threatens production on the factory floor, you need more than a quick fix—you need seasoned pros who understand the stakes of commercial plumbing in Corryton. HEP’s emergency repairs team is on call 24/7, arriving fast with fully stocked trucks and licensed technicians who isolate the problem, minimize downtime, and keep your business compliant with local codes. From restaurants and retail spaces to warehouses and medical facilities, we know every minute of water disruption costs money, so we work with precision and transparent pricing to get you open again—often before your first customer walks through the door.
Beyond crisis response, we pinpoint the root cause to prevent repeat failures, offering recommendations that fit your budget and operational schedule. Our technicians respect your workspace, communicate clearly with managers on-site, and coordinate repairs around shift changes to keep productivity flowing. Partner with HEP for reliable, round-the-clock solutions and discover why so many Corryton business owners trust us to protect their bottom line and their peace of mind.
FAQs
What situations are considered a plumbing emergency for Corryton businesses?
Any issue that threatens to shut down operations, cause water damage, create health hazards, or violate code is an emergency. Examples include burst or leaking pipes, sewage backups, major leaks in fire-suppression lines, gas or water heater failures that halt production, overflowing commercial toilets, and blocked main drains that serve multiple fixtures.
How quickly can your commercial emergency team reach our facility in Corryton?
We maintain on-call crews 24/7 and dispatch from the Corryton area itself. Average arrival times are 60 minutes or less within city limits and neighboring industrial parks. During widespread events (severe storms, freezes) we triage calls by severity but will always provide an ETA when you call.
Are your plumbers licensed, insured, and equipped for commercial work?
Yes. Every technician holds a Tennessee state plumbing license, carries full general liability and workers-comp coverage, and is OSHA-trained for commercial job sites. Our trucks stock commercial-grade pipe, valves, fixtures, high-capacity pumps, and hydro-jetting equipment so most repairs can be completed in one visit.
What should facility managers do while waiting for the emergency plumber to arrive?
1) Shut off the closest isolation valve or the main water supply if safe to access. 2) Turn off electrical power to affected areas if water is near wiring. 3) Evacuate employees from contaminated or flooded zones. 4) Contain water with buckets or absorbent pads; do not attempt to clear sewage backups yourself. 5) Gather maintenance logs or as-built drawings to speed diagnosis.
Do you carry replacement parts for commercial systems on your service vehicles?
Our fleet stocks most common commercial components—2"–6" copper and PVC pipe, no-hub cast iron, backflow preventers, flushometers, commercial faucet cartridges, water heater gas valves, and gasket kits. For specialty parts, we have 24-hour supplier access in Knoxville, allowing same-night pickup and installation whenever possible.
How is pricing handled for after-hours or holiday emergency calls?
We charge a flat emergency dispatch fee that covers travel and the first 60 minutes of labor, plus standard time-and-materials after that. Rates are quoted up front before work begins, and purchase orders or corporate cards are accepted on site. Maintenance contract clients receive discounted emergency rates and priority scheduling.