- HEP
- Experienced Technicians
Experienced Technicians
Experienced Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Cookeville
When the Tennessee heat or a sudden cold snap hits Cookeville, you need more than a quick fix—you need seasoned pros who can bring total comfort back to your home. HEP’s experienced technicians combine decades of know-how with up-to-the-minute training, so you get flawless HVAC unit replacement performed efficiently and backed by a satisfaction guarantee. From transparent pricing to respectful, on-time service, every step is designed to keep hassles low and comfort high.
Whether your aging system is draining your wallet or just can’t keep up anymore, we’ll help you choose the perfect high-efficiency model, handle the install with precision, and leave your space cleaner than we found it. With local technicians who live and work right here in Putnam County, you can expect neighborly care, 24/7 emergency support, and a noticeable drop in energy bills—all from a team that treats your home like their own.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
In Cookeville’s humid subtropical climate, HVAC systems work hard year-round. If your unit is over 12–15 years old, experiences frequent breakdowns, needs major components like a compressor, or your energy bills keep climbing despite regular maintenance, replacement is often more cost-effective. Our technicians perform a detailed load calculation, energy-use analysis, and cost comparison so you can see whether continuing repairs or installing a high-efficiency replacement makes better financial sense.
What size HVAC system do I need for my Cookeville home?
Proper sizing is critical for comfort and efficiency. We follow ACCA Manual J load calculations, which factor in square footage, insulation levels, window orientation, local weather data, and even occupancy habits. Oversized units short-cycle, wasting energy and reducing humidity control, while undersized systems run constantly and wear out quickly. After an in-home assessment, we’ll recommend the exact tonnage and SEER2 rating that matches your home’s needs.
How long does a typical HVAC replacement take from start to finish?
Most residential replacements can be completed in a single day once equipment arrives. The process includes removing the old unit, making any ductwork or electrical modifications, installing the new indoor and outdoor components, charging the refrigerant to manufacturer specs, calibrating the thermostat, and performing a final system test. If you need duct repairs, zoning, or indoor air-quality add-ons, the job may extend to two days. We schedule at your convenience and keep you informed every step of the way.
Will I need a permit to replace my HVAC system in Cookeville?
Yes. The City of Cookeville and Putnam County require mechanical permits for HVAC replacements to ensure installations meet building and safety codes. As a licensed contractor, we pull the permit on your behalf, coordinate any required inspections, and provide you with documentation once the job is approved. This protects your warranty and home insurance and guarantees the system was installed to code.
What financing or rebate options are available for a new HVAC unit?
To make replacement affordable, we partner with leading lenders that offer low- and no-interest financing plans, some with terms up to 72 months. You may also qualify for TVA EnergyRight rebates, manufacturer promotions, and federal tax credits of up to 30% for ENERGY STAR-certified heat pumps and high-efficiency gas furnaces. Our office staff will walk you through applications and estimate your potential savings before you commit.
What kind of warranty and ongoing support can I expect after installation?
All systems come with at least a 10-year manufacturer parts warranty (registration required) and a 1- to 2-year labor warranty from us. Optional extended labor warranties up to 10 years are available. After installation, we schedule a complimentary one-year performance check, and our maintenance plans give you priority service, two seasonal tune-ups, and discounts on repairs. Should any issue arise, our 24/7 emergency response team is just a phone call away.