Reliable Service
Reliable Service | Electrical | Cookeville
For years, HEP has been the name Cookeville homeowners trust when the lights flicker, outlets fail, or new projects demand safe, code-compliant upgrades. Our licensed technicians arrive promptly in fully stocked vans, diagnose issues with precision, and back every repair or installation with a straightforward price and satisfaction guarantee. From whole-home surge protection to panel replacements and thoughtful lighting design, we handle every electrical challenge as if it were in our own homes.
Because emergencies don’t wait for business hours, our crew is on call 24/7, ready to restore power and peace of mind at a moment’s notice. We’re passionate about protecting your family, your investment, and your time—so we treat every job with urgency, respect, and transparent communication. Discover how easy dependable service can be; one call to HEP and you’ll see why Cookeville keeps coming back to the pros who do it all.
FAQs
What types of electrical services do you offer in Cookeville?
We handle the full spectrum of residential and light-commercial work in Cookeville, including panel upgrades, whole-home rewiring, outlet and switch installation, lighting design, ceiling-fan and appliance hookups, EV-charger installation, surge protection, generator interlocks, code corrections, and thorough troubleshooting for flickering lights, tripped breakers, and mysterious power losses.
Are your electricians licensed and insured in Tennessee?
Yes. Every technician who arrives at your door holds a current Tennessee journeyman or master electrician license, has passed a state background check, and carries both general liability and workers-compensation coverage. Copies of all certificates are available on request, so you never have to worry about compliance or liability.
How quickly can you respond to emergency electrical issues in Cookeville?
For true emergencies—smoke from panels, sparking outlets, or total power loss—we maintain a 24/7 on-call team that can usually be at any address inside the Cookeville city limits within one hour. Non-emergency same-day slots are often available if you call before noon, and we always provide real-time text updates on technician arrival to keep you informed.
Do you provide upfront pricing and free estimates?
Absolutely. After an on-site assessment, we present a written quote that lists parts, labor, and taxes so you know the total cost before work begins. Estimates are free for homeowners within 25 miles of downtown Cookeville and remain valid for 30 days. There are no hidden trip fees or surprise add-ons later—if scope changes, we re-quote first.
Can you help bring my home up to current electrical code standards?
Yes. We stay updated on the latest National Electrical Code (NEC) and local Cookeville building amendments. Our code-compliance service includes a detailed inspection report, prioritized recommendations, and full remediation—such as GFCI/AFCI protection, proper grounding, smoke-detector interconnection, and load balancing—to ensure your property is safe, insurable, and ready for resale.
What steps do you take to ensure safety and minimal disruption during projects?
We start by de-energizing affected circuits and verifying zero voltage with calibrated meters. Work areas are cordoned off with drop cloths and safety cones, and we use dustless cutting tools when running new wire. All debris is removed the same day, and power is restored section by section to keep critical appliances running. Before leaving, we perform a full panel torque check and provide a written warranty on materials and workmanship.