Customer Satisfaction
Customer Satisfaction | Air Conditioning | Heating and Air Conditioning | Clairfield
When summer temperatures soar in Clairfield, you deserve dependable comfort you can feel in every room. HEP’s customer-focused team specializes in air conditioning repairs, replacements, and tune-ups that keep your home cool without draining your wallet. Our licensed technicians arrive on time, explain every option clearly, and back their work with a 100 % satisfaction guarantee—so you can relax knowing your AC is in the best hands.
From emergency fixes at midnight to proactive maintenance plans that lower energy bills, we make air conditioning service effortless. We stock our vans with top-quality parts, respect your home like it’s our own, and finish each job with a thorough cleanup and follow-up call. Choose HEP in Clairfield, and experience neighborly service that turns every hot day into a breeze.
FAQs
What types of air conditioning systems do you install and service in Clairfield?
We install, replace, and service a full range of residential and light-commercial air conditioning systems, including central split systems, heat pumps, ductless mini-splits, and high-efficiency packaged units. Our technicians are trained and certified to work on all major brands, so whether you need a brand-new installation or a tune-up for an existing unit, we can help.
How do I know which AC size (tonnage) is right for my home?
Proper sizing depends on several factors: square footage, insulation levels, window type and orientation, ceiling height, the number of occupants, and local climate conditions in Clairfield. During a free in-home consultation, we perform a Manual J load calculation to determine the exact cooling load. This ensures you get a system that isn’t too small (which would run constantly) or too large (which would cycle on/off frequently and waste energy).
How often should my air conditioner be serviced?
We recommend a professional tune-up once a year, ideally in early spring before peak cooling season. Regular maintenance cleans coils, checks refrigerant charge, tests electrical components, and verifies airflow. This keeps your AC running efficiently, lowers utility bills, extends the unit’s lifespan, and preserves the manufacturer’s warranty.
What are common signs my AC needs repair?
Warning signs include warm air blowing from vents, weak airflow, frequent cycling, unusual noises (grinding, squealing, banging), unpleasant odors, ice buildup on the evaporator coil, or an unexpected spike in energy bills. If you notice any of these issues, call us promptly to avoid further damage and costly breakdowns.
Are there energy-efficient options and incentives available in Clairfield?
Yes. We offer ENERGY STAR® rated systems with SEER2 ratings up to 26, variable-speed compressors, and smart thermostats for maximum efficiency. Tennessee Valley Authority (TVA) and federal tax credits may offset installation costs. Our comfort advisors will explain current rebates, financing plans, and projected energy savings so you can make an informed decision.
Do you provide emergency AC repair services?
Absolutely. Summers in Clairfield can be hot and humid, so we offer 24/7 emergency repairs with no overtime charges for residential customers. Our fully stocked service vehicles allow most repairs to be completed on the first visit, restoring comfort quickly and safely.