- HEP
- Water Quality
Water Quality
Water Quality | Water Purification | Plumbing | Charleston
Charleston’s charm shouldn’t stop at the harbor—every glass you pour at home deserves the same crystal-clear sparkle. HEP’s licensed plumbers pair cutting-edge filtration technology with a deep knowledge of Lowcountry water conditions to chase away sediments, chlorine taste, and lurking contaminants. From whole-home systems to sleek under-sink filters, our team installs and maintains solutions that let you taste your coffee, not the pipe it traveled through, and keep appliances free from mineral-clogging buildup.
Whether you’re worried about a sulfur scent after a rainy spell or you just want peace of mind for your family’s health, our tailored approach to water purification makes it simple. We test, recommend, and fine-tune equipment so you can enjoy fresher showers, brighter laundry, and pure, refreshing drinking water—all backed by rapid, courteous service from a neighbor who knows Charleston water like no one else. Tap into HEP quality today and feel the difference in every drop.
FAQs
Is Charleston’s municipal water safe to drink, and why would I still need additional purification?
Charleston’s water meets federal and state safety standards, but it can still contain trace levels of chlorine, disinfection by-products, sediment, and minerals that affect taste, odor, and long-term plumbing health. A dedicated filtration or purification system further reduces these contaminants, improves flavor, safeguards sensitive appliances, and provides an extra layer of protection for individuals with health concerns.
What are the most common water purification options you install for Charleston homes?
The three most popular solutions are: (1) whole-house carbon filtration to remove chlorine, organic compounds, and odors; (2) reverse osmosis (RO) systems installed under the kitchen sink for highly purified drinking and cooking water; and (3) water softeners or conditioners to address hardness caused by calcium and magnesium. Many homeowners choose a combination—softener plus RO—to cover all bases.
How do I know which contaminants are in my water?
We start with a complimentary on-site water test that checks hardness, pH, chlorine, iron, sulfur, and total dissolved solids (TDS). For a deeper analysis, we can send samples to a certified laboratory to screen for lead, arsenic, nitrates, PFAS, and more. The results guide us in recommending the correct filtration or purification technology for your specific water profile.
Will a whole-house system reduce water pressure or require major plumbing changes?
Modern filtration and softening equipment is designed to maintain normal household flow rates. We size each system based on the number of bathrooms and peak demand to avoid pressure drop. Installation typically involves tying into the main water line near the entry point—no extensive re-piping is needed, and work is usually completed in one day.
What maintenance is required for water purification systems?
Maintenance varies by system: carbon filters need media replacement every 6–12 months, RO systems require pre- and post-filters yearly and the membrane every 2–3 years, while water softeners need periodic salt refills and an annual inspection. We offer service plans that include scheduled filter changes, performance checks, and water retesting to keep everything running efficiently.
How much does a water purification system cost in the Charleston area?
Pricing depends on capacity and technology. As a general guide, whole-house carbon filters start around $900–$1,500 installed, water softeners range from $1,200–$2,400, and under-sink RO systems cost $450–$800. Combination packages and high-capacity systems run higher. We provide upfront, itemized quotes and financing options to fit most budgets.