Air Conditioning Services
Air Conditioning Services | Heating and Air Conditioning | Charleston
Whether you’re battling Charleston’s sultry summers or its occasional coastal chill, HEP keeps your home perfectly comfortable with reliable heating and air conditioning solutions tailored to the Lowcountry climate. Our certified technicians arrive on time, listen to your concerns, and use state-of-the-art diagnostic tools to pinpoint issues fast. From energy-efficient system installations to 24/7 emergency repairs, we treat your home like our own—clean work areas, upfront pricing, and a satisfaction guarantee included.
HEP is more than a service call; we’re your year-round comfort partner. We optimize airflow, improve indoor air quality, and help lower utility bills through preventive maintenance plans designed specifically for Charleston homeowners. When you want a team that shows up, cleans up, and keeps you cool or cozy no matter the season, choose HEP—where comfort happens, and headaches don’t.
FAQs
What heating and air-conditioning services do you offer in Charleston?
We provide full-service residential and light-commercial HVAC solutions, including new system design and installation, seasonal tune-ups, 24/7 emergency repairs, ductwork inspection and cleaning, indoor air-quality upgrades, smart thermostat installation, and complete system replacements. All work is performed by licensed, NATE-certified technicians who understand the unique demands of Charleston’s coastal climate.
How often should my air conditioner be serviced in Charleston’s humid climate?
Because salt air and high humidity accelerate wear, we recommend two professional maintenance visits per year—one in spring for your cooling system and one in fall for your furnace or heat pump. During a tune-up we clean coils, check refrigerant charge, test electrical components, clear the condensate drain, calibrate the thermostat, and verify overall efficiency to prevent breakdowns during the hottest and coldest months.
Should I repair or replace my aging HVAC system?
A rule of thumb is to consider replacement when a unit is over 10–12 years old and repair costs exceed 30% of the price of a new, high-efficiency system. Frequent breakdowns, rising power bills, uneven temperatures, and use of R-22 refrigerant (now phased out) are additional signs that replacement may be more economical. We provide free in-home evaluations and cost-benefit comparisons so you can make an informed decision.
Do you offer emergency HVAC repair services in Charleston?
Yes. Coastal heat and unexpected storms can knock out HVAC systems at any hour, so our technicians are on call 24/7, including weekends and holidays. We stock most common parts on our service trucks, allowing us to resolve the majority of no-cool or no-heat calls on the first visit and restore your comfort quickly.
How can I lower my cooling costs in Charleston without sacrificing comfort?
Start with an annual or semi-annual maintenance plan to keep your system running at peak efficiency. Upgrade to a high-SEER heat pump or inverter AC, seal and insulate ductwork, and install a programmable or Wi-Fi thermostat to match cooling schedules to occupancy. Using ceiling fans, changing air filters monthly, and shading south-facing windows also reduce load. We offer energy audits to identify specific savings opportunities for your home.
Are rebates or financing available for new HVAC installations in Charleston?
Yes. Many ENERGY STAR® systems qualify for federal tax credits up to $2,000, and local utility companies such as Dominion Energy often provide rebates for high-efficiency heat pumps and smart thermostats. We partner with trusted lenders to offer zero-down, low-interest financing and flexible payment plans, so you can upgrade your comfort now and pay over time. Our team handles all paperwork and rebate submissions on your behalf.