Personalized Solutions

HEPPersonalized Solutions

Personalized Solutions | Garbage Disposal Repair | Plumbing | Charleston

When a late-night dinner turns into a clogged, humming mess, Charleston homeowners know they can count on HEP’s Personalized Solutions Plumbing. Our licensed technicians arrive promptly, diagnose the issue on the spot, and bring the parts and know-how to get your kitchen back in working order—often in a single visit. From stuck blades to stubborn leaks, we treat every call like the emergency it feels like, showing up with shoe covers, courteous smiles, and a promise to leave your sink area cleaner than we found it.

Choosing HEP means choosing craftsmanship backed by local pride. We combine decades of experience with transparent, up-front pricing and warranties you can trust, so you’re never left guessing about cost or quality. Whether you cook for a crowd every weekend or just need coffee grounds whisked away each morning, our garbage disposal repair service keeps the heart of your kitchen running smoothly—letting you focus on what matters most: enjoying life in the Lowcountry without the hassle of unexpected plumbing problems.

FAQs

What are the most common signs that my garbage disposal needs professional repair?

Warning signs include humming without grinding, frequent circuit breaker trips, water leaking from the unit or under the sink, foul odors that don’t go away after cleaning, and slow drainage despite running water. If you notice any of these issues, call us before the motor burns out or a leak causes cabinet damage.

Can Personalized Solutions Plumbing work on any brand or model of garbage disposal used in Charleston homes?

Yes. Our technicians are factory-trained on all major brands—including InSinkErator, Waste King, Moen, KitchenAid, GE, and Badger—and we keep a stock of common replacement parts on our service trucks. Whether your disposal is a 1/3-hp budget unit or a high-torque, continuous-feed model, we can diagnose and repair it on the spot.

How fast can you get to my house in Charleston if my disposal stops working?

We offer same-day service throughout the Charleston metro area—including Mount Pleasant, West Ashley, James Island, and North Charleston—when you call before 2 p.m. For after-hours or weekend emergencies, our 24/7 dispatch can usually have a technician at your door within two hours.

Should I repair or replace my malfunctioning garbage disposal?

If the unit is less than seven years old and the motor, flywheel, and grind ring are still in good shape, a repair is usually the most cost-effective choice. We recommend replacement when the motor is seized, the casing is cracked, or repair costs approach 50% of the price of a new, energy-efficient model. During our inspection we’ll explain both options and give you an upfront quote so you can make an informed decision.

What maintenance steps can I take after the repair to keep my garbage disposal running smoothly?

Run cold water for 15–20 seconds before and after each use, avoid putting fibrous foods (corn husks, celery, onion skins) or grease down the drain, and grind ice cubes with a few lemon slices once a month to clean the grind chamber and freshen odors. A half-cup of baking soda followed by one cup of white vinegar every few weeks also helps dissolve buildup in Charleston’s mineral-rich water.

Do you offer a warranty on your garbage disposal repair services?

All repairs come with a 12-month parts and labor warranty. If the same component fails within a year, we’ll return and fix it at no charge. New disposal installations include the manufacturer’s warranty plus our own one-year workmanship guarantee for added peace of mind.

HEP
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(423) 819-7773