- HEP
- Quality Workmanship
Quality Workmanship
Quality Workmanship | Electrical Repair | Electrical | Charleston
When a flickering light, tripped breaker, or unexpected outage disrupts your Lowcountry day, HEP’s master electricians bring calm, code-perfect solutions right to your door. We blend old-school craftsmanship with modern diagnostic tools, so whether your Charleston home is a centuries-old classic in South of Broad or a brand-new build on Johns Island, every wire, outlet, and panel is treated with meticulous care. From pinpointing hidden faults to upgrading aging systems, our courteous crews arrive on time, respect your space, and back their work with transparent pricing and iron-clad guarantees.
Choose HEP for electrical repair and you’re choosing a neighbor who understands coastal humidity challenges, hurricane preparedness, and the unique permitting landscape of the Holy City. We’re on call 24/7, ready to keep your lights glowing, appliances humming, and family safe—because quality workmanship isn’t just our tagline, it’s how we power Charleston one home at a time.
FAQs
What types of electrical repairs do you handle in Charleston?
We service virtually every residential and light-commercial electrical issue you can encounter. Common repairs include breaker panel replacement or upgrades, outlet and switch troubleshooting, lighting fixture repairs, GFCI and AFCI protection installation, ceiling-fan wiring, dedicated circuit additions for appliances, and correction of code violations found during home inspections. Because every property’s wiring can differ, our technicians arrive in fully stocked vehicles so most repairs can be completed in a single visit.
Are your electricians licensed and insured?
Yes. Every technician who arrives at your Charleston home or business holds a South Carolina state electrical license and carries full liability and workers-compensation insurance. We also maintain municipality-specific permits where required, so you never have to worry about compliance or liability while we’re on your property.
How quickly can you respond to an electrical emergency?
For true emergencies—smoking outlets, sparking panels, or complete power loss—we offer 24/7 on-call service across the Charleston metro area. Our average arrival time inside city limits is 60–90 minutes, depending on traffic and weather. Non-emergency service calls can usually be scheduled for the same or next business day. If parts need to be ordered, we’ll secure the area, provide a temporary fix if possible, and return as soon as the components arrive.
Do you provide upfront pricing and free estimates?
Absolutely. After a visual assessment and basic diagnostics, we present a written flat-rate quote before any work begins, outlining labor, materials, permits, and taxes. If multiple repair options exist, we’ll itemize each so you can choose the best fit for your budget. For larger projects such as whole-home rewiring, we issue a detailed proposal at no charge.
What should I do if my circuit breakers keep tripping?
Repeated breaker trips usually signal an overloaded circuit, short circuit, or ground fault. First, unplug or switch off the last few devices you added to that circuit and reset the breaker. If it trips again, stop resetting it—constant resets can damage the breaker and mask a serious hazard. Call us so we can perform a load calculation, insulation resistance testing, and panel inspection. We’ll identify whether the solution is redistributing loads, adding a dedicated circuit, or replacing a failing breaker or damaged wiring.
How can I be sure your repairs are safe and code-compliant?
Every job is completed to the current National Electrical Code (NEC) as adopted by the City of Charleston and the State of South Carolina. We pull permits when required and coordinate final inspections with the local building department. On completion, you’ll receive a workmanship warranty, any manufacturer warranties for installed parts, and an inspection report detailing the corrections made. This documentation not only verifies code compliance but can also help with home insurance records or future real-estate transactions.