Tailored Solutions
Tailored Solutions | Drain Opening | Plumbing | Charleston
Lowcountry living shouldn’t come with high-tide drains. When your kitchen sink gurgles or the shower stalls, Charleston turns to HEP’s Tailored Solutions Plumbing for precision drain opening that restores flow without disrupting your day. Our licensed, local technicians know the quirks of historic homes and new builds alike, using camera inspections, eco-friendly cleaners, and targeted hydro-jetting to clear everything from stubborn grease to invasive tree roots—fast, clean, and guaranteed.
We operate on your schedule, not the other way around. Whether it’s a midnight backup on the peninsula or routine maintenance in Mount Pleasant, a single call or click brings 24/7 service, upfront pricing, and a workmanship warranty that keeps you worry-free long after the water’s running smoothly again. Experience the personal touch and proven expertise Charleston homeowners trust—schedule your drain opening with HEP today and feel the difference of a job tailored perfectly to you.
FAQs
What are the most common signs that I need professional drain-opening service in Charleston?
Slow-moving water, gurgling noises, foul odors coming from sinks or tubs, recurring clogs, and water backing up into other fixtures all point to a blockage that household chemicals or plungers usually can’t solve. Because Charleston’s humid climate accelerates bio-film growth and many homes still have older cast-iron lines, these symptoms often worsen quickly. If you notice any of them, it’s best to call our team before the obstruction causes pipe damage or sewage overflow.
What drain-clearing techniques do you use, and how do you choose the right one?
After an on-site camera inspection, we select the safest, most effective method for your particular pipe material and clog type. For hair and soap buildup in bathroom lines, we typically use professional-grade cable snaking. For grease, sand, or invasive roots—common in Charleston’s coastal soil—we deploy high-pressure hydro-jetting that scrubs pipe walls 360°. If the pipe is fragile or collapsed, we may recommend sectional replacement or trenchless repairs instead of forceful clearing.
Is hydro-jetting safe for the older plumbing found in many historic Charleston homes?
Yes, when performed by trained technicians who adjust pressure and nozzle type to match pipe condition. We start with a video inspection to verify integrity, then use variable PSI settings well within the tolerance of cast-iron or clay lines. By removing corrosive buildup, hydro-jetting can actually extend the life of aging pipes. If we detect severe deterioration, we switch to gentler mechanical augers or discuss repair options rather than risking damage.
How fast can you arrive, and what should I expect in terms of cost?
We offer same-day service across Charleston, Mount Pleasant, North Charleston, and surrounding islands, with emergency dispatch available 24/7. Arrival is typically within 60–90 minutes for urgent backups. Pricing depends on access, clog severity, and clearing method, but most residential drains are restored for $150–$350. Before any work begins, you’ll receive a written, flat-rate quote—no overtime or after-hours surcharges.
What can I do to prevent future clogs after your service?
We’ll leave you with a customized maintenance plan that may include: monthly enzyme treatments to digest organic waste, installing hair catchers in showers, scraping food and grease into the trash rather than the disposal, and scheduling an annual camera inspection. For restaurants or heavy-use properties, quarterly hydro-jetting keeps grease lines open and compliant with Charleston County regulations.
Do you guarantee your drain-opening work?
Absolutely. We back every residential drain clearance with a 30-day clog-free guarantee, and hydro-jetting of main lines carries a 90-day warranty—one of the longest in the Lowcountry. If the same line blocks again within the coverage period, we’ll return and clear it at no charge. All warranties are provided in writing on your invoice for complete peace of mind.