State-of-the-art Equipment
State-of-the-art Equipment | Drain Opening | Plumbing | Charleston
When a slow sink or stubborn shower threatens to derail your day, HEP’s Charleston team arrives with the same advanced gear trusted by industrial facilities—high-pressure water jets, in-line video scopes, and smart diagnostic sensors that pinpoint clogs without guesswork. Our technicians don’t just clear pipes; they restore full flow while protecting your fixtures and the Lowcountry ecosystem. The result is a cleaner, faster, longer-lasting solution that keeps your home or business running smoothly.
From vintage downtown bungalows to sprawling coastal resorts, we tailor every drain opening to the building’s unique layout and age, eliminating future backups before they begin. Transparent pricing, real-time updates sent to your phone, and a satisfaction guarantee ensure you’re always in control. Discover why neighbors and property managers alike call HEP the new gold standard for Charleston plumbing—where cutting-edge technology meets genuine Southern service.
FAQs
What types of drains can your state-of-the-art equipment clear?
Our technicians are equipped to service every common residential and commercial drain in Charleston, including kitchen sinks, bathroom sinks, bathtubs, showers, floor drains, main sewer laterals, and even exterior French drains and downspout lines. With a combination of high-resolution camera inspection, cable machines, and high-pressure hydro-jetting units, we can remove grease, hair, food debris, tree roots, mineral scale, and construction sediment from pipes ranging from 1¼" to 12" in diameter.
How does video camera inspection improve the drain-opening process?
A waterproof, self-leveling video camera is snaked through your drain line before and after cleaning. This allows us to: (1) pinpoint the exact location and nature of the blockage; (2) verify pipe material and condition; (3) avoid unnecessary digging or cutting; and (4) confirm that the line is fully cleared once the work is complete. The live footage is recorded and can be shared with you or your insurance company, ensuring total transparency and minimizing guesswork.
Is hydro-jetting safe for older or fragile plumbing found in historic Charleston homes?
Yes. Our hydro-jetting units feature adjustable pressure settings (500–4,000 psi) and a variety of nozzle heads. Before jetting, we camera-inspect the line to assess pipe integrity. For older cast-iron or clay pipes, we use lower pressures and wider spray angles to clean without cutting. If we see flaking or severely deteriorated pipe walls, we’ll recommend gentler mechanical cabling or discuss pipe rehabilitation options rather than risk damage.
How fast can you respond to an emergency clogged drain in Charleston?
We maintain fully stocked service trucks on stand-by throughout the Tri-County area. Calls received before 10 p.m. typically see a technician on-site within 60–90 minutes, and true sewer backups are treated as top priority 24/7. Our dispatch system tracks real-time traffic patterns on I-26, I-526, and the Crosstown to route the closest crew to your address as quickly as possible.
Do you offer preventive maintenance to keep drains flowing?
Absolutely. Many Charleston restaurants, multi-tenant properties, and homeowners enroll in our Prevent-A-Clog program. We schedule semi-annual or quarterly camera inspections and jettings based on your usage patterns. Members receive priority scheduling, a 10 % discount on any unscheduled service, and digital reports that document pipe condition over time—helpful for real-estate records and warranty claims.
What will the drain-opening service cost, and do you provide upfront estimates?
Most single-line stoppages within 50 ft of access run $145–$225, while main sewer or hydro-jetting jobs average $325–$650, depending on pipe length, diameter, and severity of blockage. Before work begins, your technician will perform a free on-site evaluation, explain the recommended solution, and present a flat-rate price in writing. There are no hidden fees for after-hours or holiday calls, and we honor that quote even if the job takes longer than expected.