Emergency Repairs
Emergency Repairs | Drain Opening | Plumbing | Charleston
When a Charleston drain stops up, you need help faster than the tide rolls in. HEP’s emergency plumbers are local pros who arrive 24/7 with hydro-jetters, video inspection gear, and a reputation for restoring flow without turning your home into a work zone. From historic downtown row houses to new builds on Daniel Island, we understand Lowcountry plumbing quirks—and we fix them on the first visit.
Our specialty is rapid, mess-free drain opening that safeguards your pipes, flooring, and peace of mind. Transparent pricing, courteous technicians, and a spotless cleanup come standard, so the only thing we leave behind is clear, free-flowing water. One call and HEP will have your day—and your drains—running smoothly again.
FAQs
How do I know if I need an emergency drain-opening service?
Call for emergency service when water is backing up into sinks, tubs, floor drains, or toilets; when a single clogged fixture begins affecting others; or when you notice foul odors, gurgling sounds, or slow drainage that worsens rapidly. These are signs that a complete blockage may be forming, and quick action prevents sewage spills, water damage, and costly repairs.
What types of drains can you clear during an emergency visit?
Our licensed Charleston plumbers handle every residential and commercial drain, including kitchen sinks, bathroom sinks, tubs, showers, toilets, floor and laundry drains, main sewer lines, storm drains, and perimeter/foundation drains. We also service grease trap lines and commercial mop-sink or beverage lines.
How fast can a technician reach my Charleston property in an emergency?
We maintain on-call crews stationed throughout the Charleston metro area—Downtown, West Ashley, Mount Pleasant, North Charleston, James Island, and surrounding communities. In most cases, a plumber arrives within 60 minutes of your call, day or night. You will receive an exact ETA and live GPS tracking once the technician is dispatched.
What drain-opening methods do you use, and are they safe for my pipes?
After a visual and, if needed, camera inspection, the plumber chooses the most effective method: (1) hand or motorized augers for localized clogs, (2) high-pressure hydro-jetting to scour grease, roots, or scale from pipe walls, (3) enzyme or bio-cleaners for sensitive septic systems, and (4) sectional drain machines for long main lines. All techniques are industry-approved, pipe-material compatible, and followed by a flow test to confirm full restoration.
Are emergency drain services truly available 24/7, including holidays?
Yes. Our dispatch center is staffed around the clock—midnights, weekends, and every major holiday. When you call, you speak with a local representative who immediately routes the nearest certified plumber. There are no blackout dates, and the same labor guarantee applies regardless of when service is rendered.
How much will emergency drain opening cost, and what payment options are offered?
Prices depend on drain type, blockage severity, and required equipment, but we provide upfront flat-rate quotes after an on-site assessment—no hidden fees for nights or weekends. Typical residential clogs run $150–$350; complex main-line or hydro-jetting jobs may be higher. We accept cash, major credit cards, debit, and contactless payments, and we can supply digital invoices for insurance claims or property-management records.